# Critical push notifications **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [April 28, 2025, 7:42pm UTC](https://community.homey.app/t/critical-push-notifications/135626 "2025-04-28T19:42:19Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Walter\_vande\_kerkhof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/walter_vande_kerkhof/32/28963_2.png) [@Walter\_vande\_kerkhof](https://community.homey.app/u/Walter_vande_kerkhof)\ **Post date:** [April 28, 2025, 7:42pm UTC](https://community.homey.app/t/critical-push-notifications/135626/1 "2025-04-28T19:42:19Z")
The latest updat of homey app on ios mentioned the support for critical push notifications. I was looking for the setting to configure that critical push notifications are always displayed and accompanied with a sound. Can’t find it though. Was anybody able to configure and use critical push notifications? ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [April 28, 2025, 8:17pm UTC](https://community.homey.app/t/critical-push-notifications/135626/2 "2025-04-28T20:17:02Z")
You’ll first need to enable this feature. In the mobile app. Go to More tab \> Permissions and enable the Critical Alerts permission: ![IMG_1847](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/1/61a0891ea4f91996fe1ff3279b6125837f12348b.jpeg) To send a critical alert use the new dedicated THEN push notification flow card: ![IMG_1848](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/c/acc7e1cfa78c181dcf8b264ea148d7e45db4d567.jpeg) Result: ![IMG_1849](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/9/0946a41a971f3755d9a876f6f2074bd19e210b80.jpeg) ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [April 28, 2025, 8:38pm UTC](https://community.homey.app/t/critical-push-notifications/135626/3 "2025-04-28T20:38:01Z")
Small note on this☝🏽 Unfortunately, it is not possible to adjust the volume for critical alarms, so that they then sound very loudly. This is a pity and brings only a small added value! With other apps such as the app from Ajax (alarm system) the volume can be set. ![IMG_0384](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/f/cf5f626d673441d8c20f8c10dd5856372ff2bacd.jpeg) ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [April 28, 2025, 8:43pm UTC](https://community.homey.app/t/critical-push-notifications/135626/4 "2025-04-28T20:43:22Z")
On iOS the sound associated with the critical alert is played very loudly; louder than normal. Perhaps on Android it is not 🤔? Either way, you cannot seem to set the volume yourself. ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [April 28, 2025, 8:53pm UTC](https://community.homey.app/t/critical-push-notifications/135626/5 "2025-04-28T20:53:12Z")
No, its not loud for me🧐 I have also iOS Compared to the other apps, it’s way too quiet in my opinion. Unless you have the volume on very loud for all push messages, but that is basically not the opinion of a critical message… ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [April 28, 2025, 9:04pm UTC](https://community.homey.app/t/critical-push-notifications/135626/6 "2025-04-28T21:04:19Z")
No, I have the normal volume set to approx 25%. ![IMG_5719](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/ce63304fe565f5fb5bb8a10f67b741da7ef04636.jpeg) When I send such a critical alert it sounds like it is on full volume, so very loud. Strange that it seems to work differently in your case. ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [April 29, 2025, 7:50am UTC](https://community.homey.app/t/critical-push-notifications/135626/7 "2025-04-29T07:50:21Z")
That’s weird, I have the volume much higher than you🤔 What iPhone do you have? I have 14 Pro Maybe my speaker is broken…😳 ![IMG_0407](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/2/02db0a3a2769c92f0bb4bb73c3499147d334c91a.jpeg) ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [April 29, 2025, 8:53am UTC](https://community.homey.app/t/critical-push-notifications/135626/8 "2025-04-29T08:53:43Z")
> [@Asterix](#): > > What iPhone do you have? iPhone 13. ---
**Author:** ![Bjorn\_Notten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_notten/32/32371_2.png) [@Bjorn\_Notten](https://community.homey.app/u/Bjorn_Notten)\ **Post date:** [May 1, 2025, 3:33pm UTC](https://community.homey.app/t/critical-push-notifications/135626/9 "2025-05-01T15:33:00Z")
Anyone else not getting the critical notifications option? Latest app is installed running ios 18.4.1 My homey pro 2019 is running v12.4.1 ![IMG_1642](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/ef60d391fb44d3bf1e6b2051c6c75816c1616b80.png) ---
**Author:** ![Jaap](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jaap/32/2328_2.png) [@Jaap](https://community.homey.app/u/Jaap)\ **Post date:** [May 1, 2025, 4:46pm UTC](https://community.homey.app/t/critical-push-notifications/135626/10 "2025-05-01T16:46:32Z")
Same here ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [May 1, 2025, 5:24pm UTC](https://community.homey.app/t/critical-push-notifications/135626/11 "2025-05-01T17:24:43Z")
First, make sure you update to the latest software versions. Currently, The latest app for iOS is 9.2.2. The latest firmware for Homey 2019 is 12.4.2. ---
**Author:** ![Maurits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurits/32/8884_2.png) [@Maurits](https://community.homey.app/u/Maurits)\ **Post date:** [May 1, 2025, 9:19pm UTC](https://community.homey.app/t/critical-push-notifications/135626/12 "2025-05-01T21:19:54Z")
**v9.2.3** - Enabled support for Critical Push Notifications for Homey Pro (2016 — 2019). [Homey Mobile App Changelog | Homey](https://homey.app/en-nl/wiki/homey-mobile-app-changelog/) I dont see it yet by the way in my appstore … ---
**Author:** ![Paxman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paxman/32/128050_2.png) [@Paxman](https://community.homey.app/u/Paxman)\ **Post date:** [May 2, 2025, 8:02am UTC](https://community.homey.app/t/critical-push-notifications/135626/13 "2025-05-02T08:02:46Z")
I don’t have the option for Critical notifications under “Permissions”. I have updated Homey to 12.4.2, the Homey app to 9.2.2 and my iPhone is iOS 18.4.1. I have also restarted Homey and my phone. Still, I only have Bluetooth, location and notifications under “Permissions”. What am I missing? 🤔 Is there a phone hardware limitation here? I have a iPhone SE. ---
**Author:** ![jumey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jumey/32/47942_2.png) [@jumey](https://community.homey.app/u/jumey)\ **Post date:** [May 2, 2025, 8:12am UTC](https://community.homey.app/t/critical-push-notifications/135626/14 "2025-05-02T08:12:59Z")
I have the same issue. Running iphone 14 pro. ---
**Author:** ![Paxman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paxman/32/128050_2.png) [@Paxman](https://community.homey.app/u/Paxman)\ **Post date:** [May 2, 2025, 8:18am UTC](https://community.homey.app/t/critical-push-notifications/135626/15 "2025-05-02T08:18:03Z")
Good to know…then it should not be my hardware that is the issue…since the 14 Pro is a much higher tier phone than the SE. ---
**Author:** ![Nico\_Steenbergen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nico_steenbergen/32/59223_2.png) [@Nico\_Steenbergen](https://community.homey.app/u/Nico_Steenbergen)\ **Post date:** [May 2, 2025, 8:30am UTC](https://community.homey.app/t/critical-push-notifications/135626/16 "2025-05-02T08:30:22Z")
Same issue, iPhone 15Pro. Crazy… ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [May 2, 2025, 8:48am UTC](https://community.homey.app/t/critical-push-notifications/135626/17 "2025-05-02T08:48:54Z")
Here on Iphone 16 in silent mode it works. iOS 18.5 beta) ---
**Author:** ![Nico\_Steenbergen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nico_steenbergen/32/59223_2.png) [@Nico\_Steenbergen](https://community.homey.app/u/Nico_Steenbergen)\ **Post date:** [May 2, 2025, 9:09am UTC](https://community.homey.app/t/critical-push-notifications/135626/18 "2025-05-02T09:09:02Z")
What model of homey pro are you using? On my 2019 it does not show the option for critical notifications. ---
**Author:** ![Paxman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paxman/32/128050_2.png) [@Paxman](https://community.homey.app/u/Paxman)\ **Post date:** [May 2, 2025, 9:58am UTC](https://community.homey.app/t/critical-push-notifications/135626/19 "2025-05-02T09:58:23Z")
> [@Ria\_Banis](#): > > Here on Iphone 16 in silent mode it works. > iOS 18.5 beta) So you did get the option under “Permissions” to turn on Critical notifications? ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [May 2, 2025, 10:04am UTC](https://community.homey.app/t/critical-push-notifications/135626/20 "2025-05-02T10:04:20Z")
![IMG_8786](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/2/6202e31c5b1ce179cde62b7af7a9d4ef73f178fa.jpeg) ![IMG_8787](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/0/40e28c399d87aacf3e8b847f0c1ad26328635357.png) Klick on settings (in my picture instellingen) Then you automaticly go to settings in your Iphone: ![IMG_8789](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/8/58edcb1ef6c0ebeaf7221c2b2c335fea9daf6822.png) [Next page](https://community.homey.app/t/critical-push-notifications/135626.md?page=2)