# “Couldn’t connect to Homey” **URL:** \ **Category:** Questions & Help\ **Created:** [December 15, 2024, 9:32am UTC](https://community.homey.app/t/couldn-t-connect-to-homey/124094 "2024-12-15T09:32:11Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Jole](https://avatars.discourse-cdn.com/v4/letter/j/74df32/32.png) [@Jole](https://community.homey.app/u/Jole)\ **Post date:** [December 15, 2024, 9:32am UTC](https://community.homey.app/t/couldn-t-connect-to-homey/124094/1 "2024-12-15T09:32:11Z")
Hi, During the last month or so my Homey regularly disconnects. When I open the app it say something like “couldn’t connect to Homey Pro” “Try again? “ (my own translation from Swedish). Doesn’t matter how many times I try again int won’t reconnect. The only solution that works is to unplug homey from the socket and put it back in, classic reboot. Though this happens every other day, so it’s not a durable solution. Any ideas how to fix this problem? It’s a homey pro 2023, been used 12 months. ---
**Author:** ![ChrisG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisg/32/8825_2.png) [@ChrisG](https://community.homey.app/u/ChrisG)\ **Post date:** [December 15, 2024, 9:48am UTC](https://community.homey.app/t/couldn-t-connect-to-homey/124094/2 "2024-12-15T09:48:40Z")
> [@Jole](#): > > Any ideas how to fix this problem? Do you know this? (By the way, this also applies to all smart home devices) > [@Define fixed IP for Homey](https://community.homey.app/t/define-fixed-ip-for-homey/34433): > > Hi all, I’m cleaning up my network right now with the plan to provide fixed IPs to all regular devices. slight_smile Is there a way to define a fixed IP address in Homey? Johannes ---
**Author:** ![Brumle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brumle/32/79318_2.png) [@Brumle](https://community.homey.app/u/Brumle)\ **Post date:** [December 15, 2024, 9:52am UTC](https://community.homey.app/t/couldn-t-connect-to-homey/124094/3 "2024-12-15T09:52:46Z")
Do you only connect by wifi, or do you also use the wired connection? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/5/958a61d9c964cfc17d62c4b16b81448bf9fc84b3.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/c/fca453a6dd7b600936614ad096531d5c51965dc0.png) I opted for the wired connection, because I had the same issues as you. Homey is more happy with the wired connection. ---
**Author:** ![Brumle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brumle/32/79318_2.png) [@Brumle](https://community.homey.app/u/Brumle)\ **Post date:** [December 15, 2024, 9:58am UTC](https://community.homey.app/t/couldn-t-connect-to-homey/124094/4 "2024-12-15T09:58:05Z")
The best way is to set the fixed IP in the router. And let homey use DHCP. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [December 15, 2024, 10:06am UTC](https://community.homey.app/t/couldn-t-connect-to-homey/124094/5 "2024-12-15T10:06:31Z")
Interesting though that it works, since you connected the adapter incorrectly. ---
**Author:** ![Brumle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brumle/32/79318_2.png) [@Brumle](https://community.homey.app/u/Brumle)\ **Post date:** [December 15, 2024, 10:59am UTC](https://community.homey.app/t/couldn-t-connect-to-homey/124094/6 "2024-12-15T10:59:44Z")
Haha it’s a random picture from the net. I will replace it with the picture from the manual.