# Could not connect to Bridge

**URL:** <https://community.homey.app/t/could-not-connect-to-bridge/118327>\
**Category:** Questions & Help\
**Created:** [October 16, 2024, 4:55pm UTC](https://community.homey.app/t/could-not-connect-to-bridge/118327 "2024-10-16T16:55:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Helge\_Carlsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/helge_carlsen/32/85022_2.png) [@Helge\_Carlsen](https://community.homey.app/u/Helge_Carlsen)\
**Post date:** [October 16, 2024, 4:55pm UTC](https://community.homey.app/t/could-not-connect-to-bridge/118327/1 "2024-10-16T16:55:12Z")

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I have Homey Premium. Bought a Homey bridge. Used the Homey app which found the Homey Bridge. Pressed “new device”. The app replied “Homey Bridge found”. Pressed “Connect to Homey Bridge”. App answered Connected and asked where the Homey Bridge is located. I pressed “living room” (had configured Homey Premium previously. Then the app replied “Scanning Wifi” succeeded by an error message “Could not connect to Bridge” - a problem arouse when Bridge should be added to you houses (model : Pathe “model” is required.

Anyone has a suggestion?

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**Author:** ![Remco\_de\_Bont](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remco_de_bont/32/113184_2.png) [@Remco\_de\_Bont](https://community.homey.app/u/Remco_de_Bont)\
**Post date:** [October 16, 2024, 6:10pm UTC](https://community.homey.app/t/could-not-connect-to-bridge/118327/2 "2024-10-16T18:10:15Z")

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I’ve got the same question! How do we solve this?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 16, 2024, 7:02pm UTC](https://community.homey.app/t/could-not-connect-to-bridge/118327/3 "2024-10-16T19:02:44Z")

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> [@Helge\_Carlsen](#):
>
> error message “Could not connect to Bridge” - a problem arouse when Bridge should be added to you houses (model : Pathe “model” is required.

I think you’d write to [Support | Homey](https://homey.app/support)

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**Author:** ![Helge\_Carlsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/helge_carlsen/32/85022_2.png) [@Helge\_Carlsen](https://community.homey.app/u/Helge_Carlsen)\
**Post date:** [October 18, 2024, 8:35pm UTC](https://community.homey.app/t/could-not-connect-to-bridge/118327/4 "2024-10-18T20:35:51Z")

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I instead (of using an Android phone) used my iPad. Then connection went fine. I also contacted Athom support. Got feedback today that the developers had corrected the problem.

I am ok online now- also from my Android pho ne