# Connect to homey without internet **URL:** \ **Category:** Questions & Help\ **Created:** [February 18, 2021, 9:49am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214 "2021-02-18T09:49:40Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![CB83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cb83/32/30125_2.png) [@CB83](https://community.homey.app/u/CB83)\ **Post date:** [February 18, 2021, 9:49am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/1 "2021-02-18T09:49:40Z")
Am i supposed to be able to access homey without internet but when i am on the samw wifi? My internet distributer are doing maintenance so the internet is gone. I thought i was able to access tje homey as long i was on the same wifi ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 18, 2021, 9:54am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/2 "2021-02-18T09:54:48Z")
Yes and no. Athom [states](https://support.athom.com/hc/en-us/articles/360015365994-Do-I-need-internet-for-Homey-to-work-) that _“Homey is not dependent on cloud services to operate (unlike some other systems)”_. However, that’s not correct: Homey requires access to the Athom cloud services for authentication. Once the Homey mobile or desktop app is authenticated, it receives an access token that is valid for a certain amount of time (I think 14 days). During that time, Homey can be accessed locally without an internet connection. However, when the token expires, local access stops working and you need a working internet connection again. If your internet connection drops out and the current token is almost expired, you’ll run into issues. ---
**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\ **Post date:** [February 18, 2021, 9:57am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/3 "2021-02-18T09:57:55Z")
Also won’t work if you have client isolation on oyur access point or separation by vlan in place. ---
**Author:** ![CB83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cb83/32/30125_2.png) [@CB83](https://community.homey.app/u/CB83)\ **Post date:** [February 18, 2021, 10:00am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/4 "2021-02-18T10:00:27Z")
Hmm, ive been on the app everyday. The second i lost internet on my wifii dropped out. Normal? Of not, os it something i can do ---
**Author:** ![CB83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cb83/32/30125_2.png) [@CB83](https://community.homey.app/u/CB83)\ **Post date:** [February 18, 2021, 10:00am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/5 "2021-02-18T10:00:58Z")
I don’t have vlan, but what do you mean by client isolation? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 18, 2021, 10:01am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/6 "2021-02-18T10:01:32Z")
The token isn’t refreshed every day (AFAIK). Next time when it happens, try rebooting Homey and restarting the mobile app. ---
**Author:** ![Shakesbeard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shakesbeard/32/15112_2.png) [@Shakesbeard](https://community.homey.app/u/Shakesbeard)\ **Post date:** [February 18, 2021, 10:02am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/7 "2021-02-18T10:02:17Z")
> [@CB83](#): > > client isolation Client Isolation is a wifi access point feature which prevents the clients connected to it from communicating with each other. ---
**Author:** ![CB83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cb83/32/30125_2.png) [@CB83](https://community.homey.app/u/CB83)\ **Post date:** [February 18, 2021, 10:07am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/8 "2021-02-18T10:07:06Z")
I thought wrong. I read " vpn"… 😜 I was trying to connect directly on the router, not access point. If that is what your meaning 😝 ---
**Author:** ![CB83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cb83/32/30125_2.png) [@CB83](https://community.homey.app/u/CB83)\ **Post date:** [February 18, 2021, 10:07am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/9 "2021-02-18T10:07:23Z")
It’s still offline so i will try that now. Thanks 👍 ---
**Author:** ![CB83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cb83/32/30125_2.png) [@CB83](https://community.homey.app/u/CB83)\ **Post date:** [February 18, 2021, 10:13am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/10 "2021-02-18T10:13:04Z")
Still no connection Restarted homey, and my phone app. Also no connection with the computer ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 18, 2021, 10:13am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/11 "2021-02-18T10:13:31Z")
Time to send an e-mail to [support@athom.com](mailto:support@athom.com), I suppose. ---
**Author:** ![CB83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cb83/32/30125_2.png) [@CB83](https://community.homey.app/u/CB83)\ **Post date:** [February 18, 2021, 10:44am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/12 "2021-02-18T10:44:04Z")
Yeah, i guess so. Some flows seems to work. Like lights, motion sensor, but not aqara button ---
**Author:** ![Martin\_Skorvald](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_skorvald/32/47946_2.png) [@Martin\_Skorvald](https://community.homey.app/u/Martin_Skorvald)\ **Post date:** [December 26, 2021, 1:25pm UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/13 "2021-12-26T13:25:38Z")
> [@CB83](#): > > homey Hi Is it correct? If I have a house without internet connection and I don’t have a smartphone only a computer without internet, I can’t set up Homey? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [December 26, 2021, 1:28pm UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/14 "2021-12-26T13:28:14Z")
> [@Martin\_Skorvald](#): > > house without internet connection and I don’t have a smartphone only a computer without internet, I can’t set up Homey Correct. > **[Homey Pro - the world’s most advanced smart home hub.](https://homey.app/en-gb/homey-pro/)** > > Years ahead of the competition. Packed with state-of-the-art technology. The all-new Homey Pro is the world’s most advanced smart home hub. > ### Requirements > > Wi-Fi connection with Internet. > Smartphone with iOS 11+ or Android 5+ ---
**Author:** ![Magnus\_Bjelksjo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/magnus_bjelksjo/32/47854_2.png) [@Magnus\_Bjelksjo](https://community.homey.app/u/Magnus_Bjelksjo)\ **Post date:** [January 9, 2022, 9:26am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/15 "2022-01-09T09:26:55Z")
This fact of Homey-issues when internet is lost will be a heavy argument for using Home Assistant since HA is a true local installation. ---
**Author:** ![Yevgen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yevgen/32/88446_2.png) [@Yevgen](https://community.homey.app/u/Yevgen)\ **Post date:** [November 28, 2023, 11:09am UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/16 "2023-11-28T11:09:43Z")
Wow, I’m seriously disappointed by this. How can they write in their ads Local First, if I can’t even access Homey’s web UI or run their android app when there is no Internet? The moment Internet drops, things break. With Home Assistant it didn’t even need to know about the outside world. I’m going to use my few days and probably send it back. ---
**Author:** ![gartz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gartz/32/81606_2.png) [@gartz](https://community.homey.app/u/gartz)\ **Post date:** [February 13, 2024, 9:57pm UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214/17 "2024-02-13T21:57:00Z")
I have open a support ticket regarding that because their marketing is heavily misleading. They claim “local everything” but it is actually a cloud device with few limited functionalities working on local network for maximum or 14 days. For me that is a deal breaker and I’m requesting return and refund on my devices. They should advertise “the cloud hub that will work for two weeks without internet, as far as you don’t need to access it”… I’m okay in paying a premium for a device I would pay extra $100 for it, if the local network was true. But this is a cloud device that requires internet to work.