# \[Community Survey\] Homey v5 ZigBee Health check and statistics collection (HomeyScript) **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee\ **Created:** [March 7, 2021, 3:22pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231 "2021-03-07T15:22:23Z")\ **Posts on this page:** 1\ **Showing post:** 58
**Author:** ![rvdeijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvdeijk/32/22542_2.png) [@rvdeijk](https://community.homey.app/u/rvdeijk)\ **Post date:** [March 18, 2021, 5:39am UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/58 "2021-03-18T05:39:35Z")
@Nyegaard Did you had contact with Athom to guide you through a solution? In another topic I read a possible solution for some: > [@Homey v5.0.0 (Stable Release)](https://community.homey.app/t/homey-v5-0-0-stable-release/42697/271): > > I sent an email to Athom support and they suggested to download and install the full update via the following steps: Hold your Homey upside down for 1 minute to enter recovery mode. When Homey enters the recovery, go to [setup.athom.com](http://setup.athom.com) with a laptop or desktop. Select your preferred language, and click “continue in browser”, shown in grey. When “searching for updates” is displayed (or in my case “Homey is up-to-date”), press the ALT button on your keyboard and press on the “Download full updat… --- _[View the full topic](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231)._