# \[Community Survey\] Homey v5 ZigBee Health check and statistics collection (HomeyScript) **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee\ **Created:** [March 7, 2021, 3:22pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231 "2021-03-07T15:22:23Z")\ **Posts on this page:** 20\ **Page:** 6
**Author:** ![Jorden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorden/32/8856_2.png) [@Jorden](https://community.homey.app/u/Jorden)\ **Post date:** [March 31, 2021, 9:55am UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/105 "2021-03-31T09:55:44Z")
> reporting : 0,“00124b0005f0e230”,3,false,“Homey (Early 2016)”,“5.0.4”,0,11,0,2,“2.6.3”,6,4,2,2,2,2,true,“#”,0,4,2 , $ ---
**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\ **Post date:** [April 3, 2021, 3:14pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/106 "2021-04-03T15:14:21Z")
After resetting Homey, here is a new report: reporting : 10,“00124b00183e2fd4”,3,false,“Homey Pro (Early 2019)”,“5.0.4”,0,11,0,2,“2.6.3”,2,2,0,1,1,0,false,"#",0,2,0 , $ ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [April 4, 2021, 11:22pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/107 "2021-04-04T23:22:25Z")
…also joing “after ZigBee reset” club : > reporting : 10,“00124b001b44530e”,3,true,“Homey Pro (Early 2019)”,“5.0.4”,0,12,0,2,“2.6.3”,61,15,46,5,24,14,false,“#”,0,11,40,7,3 , $ ---
**Author:** ![rvdeijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvdeijk/32/22542_2.png) [@rvdeijk](https://community.homey.app/u/rvdeijk)\ **Post date:** [April 6, 2021, 2:16pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/108 "2021-04-06T14:16:04Z")
> [@rvdeijk](#): > > > reporting : 7,“00124b001b44558e”,2,false,“Homey Pro (Early 2019)”,“5.0.1”,0,11,0,2,“2.6.3”,26,13,13,9,15,9,“#”,0,8,10,7,1 , $ I am also one of the “after Zigbee reset” club. This is my new report: `> reporting : 9,"00124b001b44558e",3,true,"Homey Pro (Early 2019)","5.0.4",0,11,0,2,"2.6.3",26,13,13,8,15,6,false,"#",0,11,14 , $` I changed my happiness level as well, cause I found out how fast devices include since V5 + since the zigbee reset lights turn on quicker when motion is detected. Not sure why that is. it is curious that now I have - ``` Routes 0 hops : 11 ``` - ``` Routes 1 hops : 14 ``` While before the zigbee reset I had: - ``` Routes 0 hops : 8 ``` - ``` Routes 1 hops : 10 ``` - ``` Routes 2 hops : 7 ``` - ``` Routes 3 hops : 1 ``` I did the reset one week ago and probably this is true: “_routing is an ephemeral state and may change at any time_” ---
**Author:** ![Sinled](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sinled/32/1559_2.png) [@Sinled](https://community.homey.app/u/Sinled)\ **Post date:** [April 6, 2021, 6:57pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/109 "2021-04-06T18:57:16Z")
``` > reporting : 5,"00124b0018dd5fe3",3,false,"Homey (Early 2018)","5.0.4",0,19,0,2,"2.6.3",28,18,10,2,7,12,false,"#",0,11,15,2 , $ ``` ---
**Author:** ![Michel\_Helsdingen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_helsdingen/32/10772_2.png) [@Michel\_Helsdingen](https://community.homey.app/u/Michel_Helsdingen)\ **Post date:** [April 7, 2021, 5:16pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/110 "2021-04-07T17:16:47Z")
> reporting : 8,“00124b000ac64a7a”,3,true,“Homey Pro (Early 2019)”,“5.0.4”,0,12,0,2,“2.6.3”,41,13,28,6,15,12,false,“#”,0,7,13,14,4,2,0,0,1 , $ ---
**Author:** ![Joost\_van\_Kempen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joost_van_kempen/32/10067_2.png) [@Joost\_van\_Kempen](https://community.homey.app/u/Joost_van_Kempen)\ **Post date:** [April 7, 2021, 7:07pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/111 "2021-04-07T19:07:19Z")
> reporting : 9,“00124b001b44abf7”,3,true,“Homey (Early 2019)”,“5.0.4”,0,11,0,2,“2.6.3”,22,11,11,5,11,7,false,“#”,0,6,13,1,1 , $ ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [April 7, 2021, 8:31pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/112 "2021-04-07T20:31:21Z")
> [@Dijker](#): > > After 30 reponses in ~7 days a nice feedback for userHappiness: one month, ~60 reports: (Some user before and after reset) **User Happiness - Avg.:7,6** User Happiness - with WellKnownKey (No Reset ) Avg.:7,3 User Happiness - with RandomKey (With Reset ) . Avg.:7,9 ---
**Author:** ![Slof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/slof/32/1318_2.png) [@Slof](https://community.homey.app/u/Slof)\ **Post date:** [April 12, 2021, 7:16pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/113 "2021-04-12T19:16:55Z")
Just send you my report. I have 41 end devices and it says that everything is good. But still have a lot of problems with switching the lamps as they don’t react 9 out of 10 times. Strange as also on the developer page I see all the routing. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [April 12, 2021, 8:02pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/114 "2021-04-12T20:02:02Z")
> [@Slof](#): > > I have 41 end devices and it says that everything is good. Hi, Thanks I added it to the list, The Script just analyzes the output of Homeys info, the same as the Developer page. Interference, distance/ bad reception or fe a defect Zigbee device could be the issue but the number of devices looks good and there are no issues or strange numbers reported: Bad Routes : 0 Routes 0 hops : 7 Routes 1 hops : 29 Routes 2 hops : 5 ---
**Author:** ![Slof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/slof/32/1318_2.png) [@Slof](https://community.homey.app/u/Slof)\ **Post date:** [April 12, 2021, 8:18pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/115 "2021-04-12T20:18:24Z")
Oké thanks for the info. I see other persons not having a problem with a big zigbee network. Let’s see where Athom will come up, also asked them. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 12, 2021, 10:06pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/116 "2021-04-12T22:06:51Z")
Do you switch many lights at once, or do they respond badly when switching them individually? B/c In case of switching more than x lights at once, it is reported that at random some lights do not respond. By switching them separately, they respond okay. A little delay between the switch command can do the trick. The \< group \> app comes in handy here, it can switch a whole bunch of lights, and you can set a delay of say 50ms between each light. This way they are switched one by one, instead of all at once ---
**Author:** ![Slof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/slof/32/1318_2.png) [@Slof](https://community.homey.app/u/Slof)\ **Post date:** [April 13, 2021, 5:45am UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/117 "2021-04-13T05:45:00Z")
Yes I know, it is also when I’m switching them by individual by hand to bad. ---
**Author:** ![Slof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/slof/32/1318_2.png) [@Slof](https://community.homey.app/u/Slof)\ **Post date:** [April 13, 2021, 10:35am UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/118 "2021-04-13T10:35:58Z")
Just pulled the power of some lamps and they still seems to be online at the developer page… Is there no command to refresh the zigbee internal? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 13, 2021, 2:54pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/119 "2021-04-13T14:54:34Z")
> [@Slof](#): > > Just pulled the power of some lamps and they still seems to be online at the developer page… > Is there no command to refresh the zigbee internal? Did you read this post? It doesn’t solve your probs, but checks if paired devices are still paired > [@\[Community Survey\] Homey v5 ZigBee Health check and statistics collection (HomeyScript)](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/41): > > After fixing some of the devices with a Bad Route info I first made a script to check only that and report on the Timeline. After that I fixed them and monitor the current Zigbee Health by running that script scheduled. The notification script is published here: I Scheduled it simple from a Flow: [image] > [@Slof](#): > > it is also when I’m switching them by individual by hand Is it the same lights? Or random lights? It looks like radio interference, and/or too far from an other zigbee router or Homey. A steel light housing f.i. can cause interference. Also check your wifi and zigbee frequencies don’t interfere with eachother. ![Screenshot_20210413-165339_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/9/f9f6f5f3de7fa279a091ff80a944c5770dc4db6d.jpeg) - Interference check: [WiFi ZigBee Interference Checker](http://ostgardh.se/wifi_zigbee/index.html) - Explanation: [https://support.metageek.com/hc/en-us/articles/203845040-ZigBee-and-WiFi-Coexistence](https://support.metageek.com/hc/en-us/articles/203845040-ZigBee-and-WiFi-Coexistence) - More hints: [Channels 1, 6, 11 — Only](http://wifimetrix.com/channels-1-6-11-only) - Wifi analyze tools, to view your and neighbours’ channels & interference: -Android tools: Wifi Analyzer & Wifi Heatmap -Iphone tool: Wifi Sweetspots (=heatmap) & Network Analyzer Pro ($4,‐) ---
**Author:** ![Fabien\_Schmitz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fabien_schmitz/32/8472_2.png) [@Fabien\_Schmitz](https://community.homey.app/u/Fabien_Schmitz)\ **Post date:** [April 13, 2021, 4:02pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/120 "2021-04-13T16:02:44Z")
> reporting : 5,“00124b001b449cb7”,3,false,“Homey (Early 2019)”,“5.0.1”,0,11,0,2,“2.6.3”,19,6,13,2,6,0,true,“#”,0,0,0 , $ ---
**Author:** ![Miroslav\_Gluch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miroslav_gluch/32/34842_2.png) [@Miroslav\_Gluch](https://community.homey.app/u/Miroslav_Gluch)\ **Post date:** [April 13, 2021, 6:48pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/121 "2021-04-13T18:48:34Z")
> reporting : 0,“00124b001eea92e1”,3,false,“Homey Pro (Early 2019)”,“5.0.4”,0,11,0,2,“2.6.3”,49,11,38,6,15,10,true,“#”,0,4,16,15,3,5 , $ ---
**Author:** ![Haxp1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/haxp1/32/16521_2.png) [@Haxp1](https://community.homey.app/u/Haxp1)\ **Post date:** [April 14, 2021, 7:39pm UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/122 "2021-04-14T19:39:16Z")
reporting : 8,“00124b001b45bf84”,3,false,“Homey Pro (Early 2019)”,“5.0.4”,0,11,0,2,“2.6.3”,10,0,10,2,3,0,true,"#",0,0,0 , $ ---
**Author:** ![KvM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kvm/32/6707_2.png) [@KvM](https://community.homey.app/u/KvM)\ **Post date:** [April 16, 2021, 10:53am UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/123 "2021-04-16T10:53:04Z")
reporting : 9,“00124b0004f6f763”,3,false,“Homey (Early 2016)”,“5.0.4”,0,11,0,2,“2.6.3”,43,20,23,4,11,16,true,"#",0,13,19,9,1 , $ ---
**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\ **Post date:** [April 16, 2021, 11:02am UTC](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231/124 "2021-04-16T11:02:09Z")
reporting : 10,“00124b001b44e91a”,3,false,“Homey Pro (Early 2019)”,“5.0.0”,0,11,0,2,“2.6.3”,11,2,9,7,8,2,true,"#",2,1,5,3 , $ [Previous page](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231.md?page=5) [Next page](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231.md?page=7)