# Cleverio RH/Temp sensor SS300 **URL:** \ **Category:** Devices\ **Tags:** zigbee\ **Created:** [March 27, 2025, 5:30am UTC](https://community.homey.app/t/cleverio-rh-temp-sensor-ss300/133538 "2025-03-27T05:30:49Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Gjesdal\_Kommune](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gjesdal_kommune/32/120956_2.png) [@Gjesdal\_Kommune](https://community.homey.app/u/Gjesdal_Kommune)\ **Post date:** [March 27, 2025, 5:30am UTC](https://community.homey.app/t/cleverio-rh-temp-sensor-ss300/133538/1 "2025-03-27T05:30:49Z")
I have a Cleverio RH/Temp sensor that should send a signal to a Zigbee socket to start a heater at a specified temperature. However, it seems that the signal from the Cleverio device is not being received, so the heater does not start. Are you aware of any issues with the Cleverio RH/Temp sensor in such a setu ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [March 27, 2025, 8:09am UTC](https://community.homey.app/t/cleverio-rh-temp-sensor-ss300/133538/2 "2025-03-27T08:09:29Z")
> [@Gjesdal\_Kommune](#): > > it seems that the signal from the Cleverio device is not being received, so the heater does not start. Don’t you see the device and its temperature in the Homey app? Just show your flow here, that might help to understand what the problem is. And put a time line directly after the trigger card, so it is clear if the trigger is the problem. ---
**Author:** ![S\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/s_d/32/113408_2.png) [@S\_D](https://community.homey.app/u/S_D)\ **Post date:** [May 11, 2025, 11:07am UTC](https://community.homey.app/t/cleverio-rh-temp-sensor-ss300/133538/3 "2025-05-11T11:07:36Z")
After some trials, all works pefectly with my new device…