# Changing wifi network

**URL:** <https://community.homey.app/t/changing-wifi-network/102128>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [January 23, 2024, 9:58pm UTC](https://community.homey.app/t/changing-wifi-network/102128 "2024-01-23T21:58:50Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Vishal\_Patel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vishal_patel/32/88142_2.png) [@Vishal\_Patel](https://community.homey.app/u/Vishal_Patel)\
**Post date:** [January 23, 2024, 9:58pm UTC](https://community.homey.app/t/changing-wifi-network/102128/1 "2024-01-23T21:58:50Z")

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Hi all,

I am new to homey pro and still getting my head around things. Got some devices work with flows.  
Was planning to change wifi networks but would i need to back up everything or just start a new setup and log back in?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 23, 2024, 10:00pm UTC](https://community.homey.app/t/changing-wifi-network/102128/2 "2024-01-23T22:00:48Z")

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Welcome Vishal,

Lots of FAQ info / knowledge base is available @ [https://support.homey.app](https://support.homey.app)

Wifi settings:

> **[Changing the Wi-Fi network of Homey Pro (Early 2023)](https://support.homey.app/hc/en-us/articles/9800112975900-Changing-the-Wi-Fi-network-of-Homey-Pro-Early-2023)**
>
> Homey Pro connects to your Wi-Fi network during the initial setup. From then on, it will by default connect to this network only. If you move to a new place or replace your router, you can update t...

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**Author:** ![Vishal\_Patel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vishal_patel/32/88142_2.png) [@Vishal\_Patel](https://community.homey.app/u/Vishal_Patel)\
**Post date:** [January 23, 2024, 10:04pm UTC](https://community.homey.app/t/changing-wifi-network/102128/4 "2024-01-23T22:04:10Z")

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Would i need to do a backup

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [January 23, 2024, 10:05pm UTC](https://community.homey.app/t/changing-wifi-network/102128/5 "2024-01-23T22:05:30Z")

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> [@Vishal\_Patel](#):
>
> just start a new setup and log back in?

Have You searched the Community? [Search results for 'Change Wifi' - Homey Community Forum](https://community.homey.app/search?q=Change%20Wifi)

What Model Homey do You have?

> **[Changing the Wi-Fi network of Homey Pro (2016 - 2019)](https://support.homey.app/hc/en-us/articles/360012077154-Changing-the-Wi-Fi-network-of-Homey-Pro-2016-2019)**
>
> Homey connects to your Wi-Fi network during the initial setup. From then on, it will by default connect to this network only. If you move to a new place or replace your router, you can update the W...

or

> **[Changing the Wi-Fi network of Homey Pro (Early 2023)](https://support.homey.app/hc/en-us/articles/9800112975900-Changing-the-Wi-Fi-network-of-Homey-Pro-Early-2023)**
>
> Homey Pro connects to your Wi-Fi network during the initial setup. From then on, it will by default connect to this network only. If you move to a new place or replace your router, you can update t...

Read the both Support Articles, the don’t mention backup

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<div class="post-metadata">

**Author:** ![Vishal\_Patel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vishal_patel/32/88142_2.png) [@Vishal\_Patel](https://community.homey.app/u/Vishal_Patel)\
**Post date:** [January 23, 2024, 10:06pm UTC](https://community.homey.app/t/changing-wifi-network/102128/6 "2024-01-23T22:06:59Z")

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i have the homey pro (2023)

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**Author:** ![CJ-NL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cj-nl/32/111585_2.png) [@CJ-NL](https://community.homey.app/u/CJ-NL)\
**Post date:** [July 27, 2024, 1:01pm UTC](https://community.homey.app/t/changing-wifi-network/102128/7 "2024-07-27T13:01:18Z")

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I have Homey Pro 2023, followed the guidance. And… lost all settings. Account is empty again.

Can’t find a way to get anything back. So recommend back-up.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [July 27, 2024, 1:03pm UTC](https://community.homey.app/t/changing-wifi-network/102128/8 "2024-07-27T13:03:30Z")

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What did Athom say about that?

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<div class="post-metadata">

**Author:** ![CJ-NL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cj-nl/32/111585_2.png) [@CJ-NL](https://community.homey.app/u/CJ-NL)\
**Post date:** [July 27, 2024, 1:58pm UTC](https://community.homey.app/t/changing-wifi-network/102128/9 "2024-07-27T13:58:12Z")

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Awaiting their feedback, once I hear back will share back. Maybe somewhere in the process it’s been a mistake from my side, as I am a new Homey user since this month.

But nevertheless now signed up for the back-up option.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 27, 2024, 2:52pm UTC](https://community.homey.app/t/changing-wifi-network/102128/10 "2024-07-27T14:52:30Z")

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If you mean,  
You did not press the pin at the bottom for over 29 seconds:  
Still “your” Pro doesn’t show up in the mobile app, you probably started/selected a new instance of the free trial version of Homey Cloud.  
It can be recognised by it’s icon, a house, and it’s description “Homey” :

> ![image91](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/7/f7e455df7551e1636985880f28d6ee86e9504d70.jpeg)

You’re not the first one mixing things up, it’s not very transparent

To add your Pro again, goto

- …More
- hit Homey (below your account)
- hit “+ Add new Homey”

> ![Screenshot_20240727-164115_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/1/115062d4f9797033b3c7e9cc0e7ce2c0be7fa297.jpeg)

This somewhat confusing command, also adds existing Homey’s to the app.

NOTE: you can create offline backups of a Pro 2023, however it’s not possible when it’s running.  
With a Cloud backup subscription, backups are created automatically whilst Homey’s running.
