# Can't turn on hue lamp using the new cloud Homey **URL:** \ **Category:** Questions & Help\ **Tags:** homey\ **Created:** [September 14, 2021, 11:50am UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644 "2021-09-14T11:50:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Captaingreenfield](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@Captaingreenfield](https://community.homey.app/u/Captaingreenfield)\ **Post date:** [September 14, 2021, 11:50am UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644/1 "2021-09-14T11:50:00Z")
Hi guys, maybe someone can help me with this problem. It’s driving me crazy. I’ve connected phillips Hue (with hue bridge) to Homey cloud. When I try to turn on a Light in bedroom it say’s “Rate limited”. Does anyone know this isue? I have no Idea what to do. When I build a flow to activate a phillips hue scene it does turn on. But when I use the ‘turn on …’ flow card it does not work. I just don’t get it to work. It did work 2 days without no problem but now there is no way I to get it working again. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [September 14, 2021, 12:03pm UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644/2 "2021-09-14T12:03:51Z")
Pls provide beta feedback to Athom for Homey (cloud) and Homey Bridge here: > **[Feedback Homey (Beta)](https://docs.google.com/forms/d/e/1FAIpQLSctbwSDqdBPFe_aCGU9axuxspg4USwpmKCSeFBaQ74iwhG-OA/viewform)** > > Thank you for beta testing Homey! We'd love to get your feedback. ---
**Author:** ![Captaingreenfield](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@Captaingreenfield](https://community.homey.app/u/Captaingreenfield)\ **Post date:** [September 14, 2021, 12:18pm UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644/3 "2021-09-14T12:18:24Z")
Will do, thanks! ---
**Author:** ![Captaingreenfield](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@Captaingreenfield](https://community.homey.app/u/Captaingreenfield)\ **Post date:** [September 14, 2021, 12:35pm UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644/4 "2021-09-14T12:35:35Z")
That was an realy quick answer from Athom. That’s new lol 🙂 See below, they are working on a solution: > "Thank you so much for reporting your issue. We are sorry to hear that the Philip Hue app is not working as expected. > The rate limit issue for this app is on our radar and we are working hard on fixing it as soon as possible. > > If you encounter any other issues with Homey please continue to report them to us." ---
**Author:** ![Rodge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rodge/32/44564_2.png) [@Rodge](https://community.homey.app/u/Rodge)\ **Post date:** [September 26, 2021, 4:27pm UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644/5 "2021-09-26T16:27:12Z")
Apparently not yet fixed, I still have the issue, do you? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 26, 2021, 9:33pm UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644/6 "2021-09-26T21:33:40Z")
Please report to Athom; Here’s the beta status page, with all info, including a link to report your issues to Athom > **[The new Homey — Beta Status](https://homey.app/en-us/wiki/homey-beta-status/)** ---
**Author:** ![Rodge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rodge/32/44564_2.png) [@Rodge](https://community.homey.app/u/Rodge)\ **Post date:** [September 26, 2021, 10:12pm UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644/7 "2021-09-26T22:12:20Z")
I have. The link you gave actually has that error crossed out as if it was fixed. ---
**Author:** ![Captaingreenfield](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@Captaingreenfield](https://community.homey.app/u/Captaingreenfield)\ **Post date:** [September 26, 2021, 10:15pm UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644/8 "2021-09-26T22:15:15Z")
Yes it was fixed the next day. Since then is stated as a solved issue. When you still have the issue you can use the form mentioned earlier in the thread. You’ll get this error only with Phillips hue devices? ---
**Author:** ![Rodge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rodge/32/44564_2.png) [@Rodge](https://community.homey.app/u/Rodge)\ **Post date:** [September 27, 2021, 8:41am UTC](https://community.homey.app/t/cant-turn-on-hue-lamp-using-the-new-cloud-homey/51644/9 "2021-09-27T08:41:39Z")
Yes, but I don’t have many other devices yet. LG tv works on a basic level and it detects my soundbar fine. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/6/56d21c963d639398debb77b6e2aad40ff3a693bc.jpeg)