# Can't reset an old homey pro 2019, just endless loop

**URL:** <https://community.homey.app/t/cant-reset-an-old-homey-pro-2019-just-endless-loop/111331>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [June 10, 2024, 8:00pm UTC](https://community.homey.app/t/cant-reset-an-old-homey-pro-2019-just-endless-loop/111331 "2024-06-10T20:00:54Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 10, 2024, 10:04pm UTC](https://community.homey.app/t/cant-reset-an-old-homey-pro-2019-just-endless-loop/111331/3 "2024-06-10T22:04:53Z")

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> [@Bjornar\_Gulhaugen](#):
>
> and then I am instructed to go to the website: [https://setup.athom.com/](https://setup.athom.com/) to continue.

That’s quite old, nowadays it all can be done from within the app.  
Which app version are use using?  
You’ll need v 6.11.2 or up

Here’s an excellent howto:

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

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