# Can't log in to my Homey Pro Early 2023 or Homey support

**URL:** <https://community.homey.app/t/cant-log-in-to-my-homey-pro-early-2023-or-homey-support/89749>\
**Category:** 🇳🇴 Norsk (Norwegian)\
**Tags:** homey-pro\
**Created:** [September 19, 2023, 2:40pm UTC](https://community.homey.app/t/cant-log-in-to-my-homey-pro-early-2023-or-homey-support/89749 "2023-09-19T14:40:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![chrinaldini](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrinaldini/32/65877_2.png) [@chrinaldini](https://community.homey.app/u/chrinaldini)\
**Post date:** [September 19, 2023, 2:40pm UTC](https://community.homey.app/t/cant-log-in-to-my-homey-pro-early-2023-or-homey-support/89749/1 "2023-09-19T14:40:44Z")

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After trying to delete my old homey pro 2019 from my account i can’t login to my new Homey Pro 2023 and get the error message “Too many requests” when i try to logon to Homey support.  
When i log in to the app it is just spinning and the webapp i just logs me out again.

What do I do, just wait until some time had passed or how do I contact Atom for support without login in?

Best  
Christopher

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [September 19, 2023, 3:52pm UTC](https://community.homey.app/t/cant-log-in-to-my-homey-pro-early-2023-or-homey-support/89749/2 "2023-09-19T15:52:39Z")

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Create a second Athom Account and Log in to Support to request a fix for you first account?

But maybe it will unlock faster than the response from support…  
You never know but I would try it and see if it keeps locked your Ticket is in the queue…

Is this the same Account you user for the Community ? @chrinaldini

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**Author:** ![chrinaldini](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrinaldini/32/65877_2.png) [@chrinaldini](https://community.homey.app/u/chrinaldini)\
**Post date:** [September 19, 2023, 6:29pm UTC](https://community.homey.app/t/cant-log-in-to-my-homey-pro-early-2023-or-homey-support/89749/3 "2023-09-19T18:29:21Z")

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It all sorted out after an hour, it was probably too many attempts and I was blocked for a while…  
Thanks for response!

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**Author:** ![Joost\_Smilde](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joost_smilde/32/80641_2.png) [@Joost\_Smilde](https://community.homey.app/u/Joost_Smilde)\
**Post date:** [September 27, 2023, 7:56am UTC](https://community.homey.app/t/cant-log-in-to-my-homey-pro-early-2023-or-homey-support/89749/4 "2023-09-27T07:56:06Z")

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I have also this problem today. Do i need to make a second account?

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**Author:** ![chrinaldini](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrinaldini/32/65877_2.png) [@chrinaldini](https://community.homey.app/u/chrinaldini)\
**Post date:** [September 27, 2023, 8:09am UTC](https://community.homey.app/t/cant-log-in-to-my-homey-pro-early-2023-or-homey-support/89749/5 "2023-09-27T08:09:19Z")

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I didn’t need to, it started working again after an hour without trying to log in…  
Give that a shoot and if not then second account I guess.