# Cant log in on Eufy security in homey **URL:** \ **Category:** Devices\ **Created:** [January 31, 2022, 9:11pm UTC](https://community.homey.app/t/cant-log-in-on-eufy-security-in-homey/59529 "2022-01-31T21:11:26Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Goggmeister](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goggmeister/32/13059_2.png) [@Goggmeister](https://community.homey.app/u/Goggmeister)\ **Post date:** [January 31, 2022, 9:11pm UTC](https://community.homey.app/t/cant-log-in-on-eufy-security-in-homey/59529/1 "2022-01-31T21:11:26Z")
I just bought the eufy video doorbell and wanted to add it in homey to get som flows going! But when i enter «eufy security, and press wich device to add, in my case: video doorbell. Then my login info is required. I enter correct information and press «login» but it loads for a few seconds and it just pops back to «enter login info». If i try to retype everything the same problems continue for a infinite amount of times! I have tried adding device through my phone, and on my computer. Same issue!!!🤬 Anyone else having this problem? Or maybe someone knows whats wrong? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 1, 2022, 5:56am UTC](https://community.homey.app/t/cant-log-in-on-eufy-security-in-homey/59529/2 "2022-02-01T05:56:03Z")
Split this topic on February 1, 2022, 5:56am UTC 3 posts were merged into an existing topic: [[APP][Pro] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2022, 9:55pm UTC](https://community.homey.app/t/cant-log-in-on-eufy-security-in-homey/59529/4 "2022-01-31T21:55:07Z")
@Dijker can you move this to the Eufy topic? > [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/1): > > uk - Eufy Security Smart Home Simplified Add support for Eufy Cam/Doorbell in Homey. Useful links [To-Do List memo](https://community.homey.app/t/app-eufy-security/44921/3)[Frequently Asked Questions white_question_mark](https://community.homey.app/t/app-eufy-security/44921/4)[Unsupported Devices exclamation](https://community.homey.app/t/app-eufy-security/44921/5)[Get Support construction](https://community.homey.app/t/app-eufy-security/44921/2)[Dutch subtopic netherlands](https://community.homey.app/t/app-pro-eufy-security-nl/60540/) NOTE This is not the topic for Eufy Home devices. The topic for Eufy Home you can find here: [Eufy Home](https://community.homey.app/t/app-eufy-home/46610) Account Information Because of the way the Eufy Security private API works, an email/password combo cannot work with both the … ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 1, 2022, 5:56am UTC](https://community.homey.app/t/cant-log-in-on-eufy-security-in-homey/59529/5 "2022-02-01T05:56:21Z")
Closed on February 1, 2022, 5:56am UTC