# Cant install aqara and govee on homey pro **URL:** \ **Category:** Questions & Help\ **Tags:** app, homey-pro\ **Created:** [September 28, 2024, 8:31am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858 "2024-09-28T08:31:12Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 8:31am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/1 "2024-09-28T08:31:12Z")
Dear community, I am new to the forum and am writing because I could not find a similar entry. I bought a new Homey pro 2023 and installed several apps like Sonos, Ikea and Samsung. For some reason I can’t install aqara and govee (govee can only be installed on a virtual Homey machine). i tried almost everything (reset, change location from Austria to Germany, power off and wait 15min, let install overnight) but still no progress. Does anyone have the same problem and could solve it? Kind regards, Robert ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 28, 2024, 8:37am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/2 "2024-09-28T08:37:18Z")
> [@Robonr1](#): > > for some reason I can’t install aqara and govee Because why not? Are you getting errors? ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 8:39am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/3 "2024-09-28T08:39:54Z")
no error - iin the iphone-app it says it will install but it doesnt. when i try to add in the web-app a aqara switch or govee led strip it doesnt find anything. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 28, 2024, 8:49am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/4 "2024-09-28T08:49:23Z")
> [@Robert\_Scholz](#): > > when i try to add in the web-app a aqara switch or govee led strip it doesnt find anything. They’re not showing in “More \> Apps” in the mobile app? ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [September 28, 2024, 8:53am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/5 "2024-09-28T08:53:52Z")
> [@Robonr1](#): > > (govee can only be installed on a virtual Homey machine) Not according too [Govee App voor Homey | Homey](https://homey.app/nl-nl/app/com.govee.developer/Govee/) ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 10:04am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/6 "2024-09-28T10:04:17Z")
yes they are. and i can choose between Homey and Homey pro. so i choose Homey pro and it says “_App_ will be installed on Homey shortly” - but it never installs on the Homey pro. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 28, 2024, 10:11am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/7 "2024-09-28T10:11:49Z")
> [@Robonr1](#): > > yes they are That means they are installed. But it sounds like you have both a Homey (Cloud, which I think you’re calling a “virtual Homey machine”) and a Homey Pro. Make sure that you have selected the correct device in the app settings. ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 10:13am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/8 "2024-09-28T10:13:02Z")
maybe wrong description from my side. what i wanted to say is that i can install Govee on Homey (when you go to your account you can add your Homey, Homey pro and Homey bridge) - so i add a “virtuell device” and was able to install govee on Homey, but not on Homey pro - anyway i still cant install Aqara and now i found out that i cant install Tuya to HOMEY PRO. ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 10:13am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/9 "2024-09-28T10:13:46Z")
i says it will install but it never installs - at least i cant see them in the app overview nor can i ad an Aqara device ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 10:15am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/10 "2024-09-28T10:15:12Z")
![IMG_1003.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/b/8bef9e14e5595c411712befdddc5fb59ce68421a.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 28, 2024, 10:21am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/11 "2024-09-28T10:21:06Z")
It sounds like you’re installing on one Homey device and the Homey app is showing your other Homey device. In the Homey app, go to “More”, then at the top of the screen, below your name, select the Homey device, which should open a device selector. Is that set to your Homey Pro? ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 10:31am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/12 "2024-09-28T10:31:08Z")
i can choose Homey pro and homey. In homey pro i tried to install but it never installed. like shown on the picture. ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 10:32am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/13 "2024-09-28T10:32:04Z")
i also can remove homey and work only with homey pro, but again it says it will install but never does - at least i cant see it in the app overview of installed apps ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 28, 2024, 10:33am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/14 "2024-09-28T10:33:16Z")
Have you tried installing directly from the app store website? > **[Apps for Homey Pro](https://homey.app/en-us/apps/homey-pro/)** ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 10:39am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/15 "2024-09-28T10:39:41Z")
yes - ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 28, 2024, 10:40am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/16 "2024-09-28T10:40:58Z")
If you’re 100% everything is set up correctly and the apps aren’t getting installed, your Homey might be broken and you should issue a support request with Athom: [https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request](https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request) ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [September 28, 2024, 10:52am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/17 "2024-09-28T10:52:51Z")
> [@Robonr1](#): > > i says it will install but it never installs I got this message after every install. And then the app is available under Apps, so it did install anyway. Just be shure to select the correct Homey to install the app on… ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 10:55am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/18 "2024-09-28T10:55:18Z")
yes i know, i get the same message for ikea, sonos… and it will install immediately, but not with Aqara, govee, tuya… ---
**Author:** ![Robonr1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robonr1/32/114185_2.png) [@Robonr1](https://community.homey.app/u/Robonr1)\ **Post date:** [September 28, 2024, 11:49am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/19 "2024-09-28T11:49:29Z")
okay, i will try. thanks for you efforts ---
**Author:** ![EspenL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/espenl/32/48701_2.png) [@EspenL](https://community.homey.app/u/EspenL)\ **Post date:** [November 29, 2024, 7:24am UTC](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858/21 "2024-11-29T07:24:44Z")
I’m experiencing the same issue, on Homey Pro 23. Only have one Homey Pro, and states that “Aqara will install on Homey shortly”, but never installs (does not show up in “My Apps”). Have tried installing other apps (e.g. Spotify) without issue. Did you find a solution for this? [Next page](https://community.homey.app/t/cant-install-aqara-and-govee-on-homey-pro/116858.md?page=2)