# Cant install apps on Homey Pro (early 2019)?

**URL:** <https://community.homey.app/t/cant-install-apps-on-homey-pro-early-2019/146124>\
**Category:** Questions & Help\
**Created:** [November 29, 2025, 3:55pm UTC](https://community.homey.app/t/cant-install-apps-on-homey-pro-early-2019/146124 "2025-11-29T15:55:22Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 30, 2025, 3:10am UTC](https://community.homey.app/t/cant-install-apps-on-homey-pro-early-2019/146124/11 "2025-11-30T03:10:25Z")

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I can’t imagine it’s due to updating to v12.9.0 but, cutting the power for at least 10 minutes (not 1) solved the weirdest _ **after update** _ issues.

But to me this sounds like the [IPv6 bug](https://community.homey.app/search?context=topic&context_id=71477&q=ipv6%20order%3Alatest&skip_context=true).  
If possible:

> [@Lights not working in Homey since last night (WiFi & Zigbee)](https://community.homey.app/t/lights-not-working-in-homey-since-last-night-wifi-zigbee/142337/6):
>
> if it’s v12.4.5 or up:  
> disable IPv6 on on your router and see if this fixes the issues.
> 
> If true: please do report to homey.app/support the IPv6 bug is _ **not** _ resolved

I’ve 2 Pro 2019’s, v12.9.0 and did not experience the “not installed/installable apps” bug (ever).  
And I (de-)install apps almost on a daily basis.

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_[View the full topic](https://community.homey.app/t/cant-install-apps-on-homey-pro-early-2019/146124)._