# Cant get HomeKit to pair with Homey

**URL:** <https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972>\
**Category:** Questions & Help\
**Created:** [December 27, 2018, 5:25pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972 "2018-12-27T17:25:29Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Statham85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/statham85/32/12885_2.png) [@Statham85](https://community.homey.app/u/Statham85)\
**Post date:** [December 27, 2018, 5:25pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/1 "2018-12-27T17:25:29Z")

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I can’t pair HomeKit (From iPhone), with Homey using either of the 2 apps available. After scanning the codes, nothing happens, the “wheel” in right corner just spins forever. Anyone knows why?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 27, 2018, 6:29pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/2 "2018-12-27T18:29:41Z")

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Try “Don’t have a code or can’t scan” instead of scanning the code. Also, make sure that you’re on the same local network as Homey.

Is this the first time ever that you are trying to connect HomeKit with Homey?

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**Author:** ![Statham85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/statham85/32/12885_2.png) [@Statham85](https://community.homey.app/u/Statham85)\
**Post date:** [December 27, 2018, 6:38pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/3 "2018-12-27T18:38:04Z")

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Have tried, same result. Have also tried rebooting phone and Homey. Yes, I got Homey yesterday.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 27, 2018, 7:24pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/4 "2018-12-27T19:24:14Z")

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Do you use a HomeKit hub, like an AppleTV or an old iPad, in your network? And both Homey and your phone are logged in onto the same WiFi network, I assume?

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**Author:** ![Statham85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/statham85/32/12885_2.png) [@Statham85](https://community.homey.app/u/Statham85)\
**Post date:** [December 27, 2018, 7:30pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/5 "2018-12-27T19:30:48Z")

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Yes. I use Apple TV 4. Yep, same network.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 27, 2018, 8:02pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/6 "2018-12-27T20:02:02Z")

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For iOS to be able to find Homey, all parts of your network need to support multicast properly. That’s typically not something that you need to configure, but because iOS consistently can’t find Homey, even for a fresh install, does seem to suggest a multicast issue.

Does your Homey have a static (fixed) IP-address in your network?

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**Author:** ![Statham85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/statham85/32/12885_2.png) [@Statham85](https://community.homey.app/u/Statham85)\
**Post date:** [December 27, 2018, 8:16pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/7 "2018-12-27T20:16:13Z")

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I went into router config, and Homey`s “settings line” was red. I put on static ip and Rebootet Homey again. Now I can find Homey in HomeKit after clicking “type manually”, but still no response after typing in code.

Also, my other components that was already in HomeKit, now displays “no response”. Maybe because I have added them in Homeys app?

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**Author:** ![Statham85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/statham85/32/12885_2.png) [@Statham85](https://community.homey.app/u/Statham85)\
**Post date:** [December 27, 2018, 8:41pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/8 "2018-12-27T20:41:03Z")

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It works now! I dont know what the issue was. But after another iPhone reboot, it connected. Thanks for the help! 🙂

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 27, 2018, 8:42pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/9 "2018-12-27T20:42:29Z")

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Nice!

I was going to write that in my experience, HomeKit can easily get confused. For me, it usually works again after turning WiFi off and on. Sometimes a reboot of my iPhone is necessary (as you have also experienced).

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**Author:** ![Daitarn3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daitarn3/32/4202_2.png) [@Daitarn3](https://community.homey.app/u/Daitarn3)\
**Post date:** [March 12, 2019, 1:36pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/10 "2019-03-12T13:36:46Z")

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Same exact issue here, juste received my homey.  
Homey rebooted and iPhone rebooted but no result.  
Input code by hand but no success.  
I removed homey from home kit app in homey app ad added again, no success.

 ![IMG_1589](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/d8246fc448197286b2d6cd4f874ac49baa14f952.jpeg)  
When I load homey in homier app as device I got this error but the device is included

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [March 12, 2019, 2:23pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/11 "2019-03-12T14:23:55Z")

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Try the [Homeykit app](https://apps.athom.com/app/com.swttt.homekit).

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**Author:** ![Martijn02091989](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn02091989/32/42442_2.png) [@Martijn02091989](https://community.homey.app/u/Martijn02091989)\
**Post date:** [December 27, 2019, 7:57pm UTC](https://community.homey.app/t/cant-get-homekit-to-pair-with-homey/5972/12 "2019-12-27T19:57:21Z")

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I’m probably late to the party but I have tried above mentioned solutions but none seem to work. HomeKit just isn’t able to find homey.

Any other solutions out there I can try?  
Thanks in advance!
