# Can't find HomeySetup-XXXXXX

**URL:** <https://community.homey.app/t/cant-find-homeysetup-xxxxxx/40388>\
**Category:** Questions & Help\
**Created:** [January 3, 2021, 4:56pm UTC](https://community.homey.app/t/cant-find-homeysetup-xxxxxx/40388 "2021-01-03T16:56:06Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [April 24, 2021, 7:44am UTC](https://community.homey.app/t/cant-find-homeysetup-xxxxxx/40388/7 "2021-04-24T07:44:25Z")

</div>

Some phones disconnect if they find out there is no internet access. Check the phone settings it must stay connected while setting up.  
Try an laptop if you have one. Using [http://setup.athom.com](http://setup.athom.com)

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