# Can't find any IO motors with the Somfy Tahoma app **URL:** \ **Category:** Questions & Help\ **Created:** [August 18, 2020, 9:34pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755 "2020-08-18T21:34:40Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [January 30, 2021, 11:54am UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/21 "2021-01-30T11:54:46Z")
No problem. I will take a look today. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [January 31, 2021, 9:03pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/22 "2021-01-31T21:03:54Z")
Ah, it should be found by selecting the “Exterior horizontal awning (io)”, or “Horizontale buitenzonwering (io)” if you have the Dutch language active, from the list of devices. ---
**Author:** ![Jan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan/32/1897_2.png) [@Jan](https://community.homey.app/u/Jan)\ **Post date:** [February 1, 2021, 10:05am UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/23 "2021-02-01T10:05:51Z")
Hello Adrian, thanks. It works now! Jan ---
**Author:** ![Donyanko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/donyanko/32/49973_2.png) [@Donyanko](https://community.homey.app/u/Donyanko)\ **Post date:** [May 3, 2022, 6:37am UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/24 "2022-05-03T06:37:57Z")
Hello Adrian, I’m new to the forum. I have the same problem, no IO engine is found when I launch the tahoma application on Homey. I have a Tahoma box (updated), Homey Pro (updated) and the application up to date as well. How can i send you the device log ? Can you help me please ? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 3, 2022, 7:06am UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/25 "2022-05-03T07:06:18Z")
> [@Donyanko](#): > > How can i send you the device log ? In the Homey app, open More \> Apps \> Somfy Tahoma and Connexoon \> Configure App and then select the Devices tab. Tap on Get Devices, wait for the list to populate and the tap on Send Log. ---
**Author:** ![Donyanko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/donyanko/32/49973_2.png) [@Donyanko](https://community.homey.app/u/Donyanko)\ **Post date:** [May 3, 2022, 7:26am UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/27 "2022-05-03T07:26:01Z")
> [@Donyanko](#): > > Log sent successfully ! Thanks for your help ! Log sent successfully ! Thanks for your help ! ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 3, 2022, 8:38am UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/28 "2022-05-03T08:38:53Z")
I received several logs all at the same time so hopefully one of them is yours 🙂 I will go through them this evening when I get home from work and add any new devices that show up. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 3, 2022, 7:54pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/29 "2022-05-03T19:54:10Z")
I have published a new test version so let me know if you still have problems after installing that. > **[Somfy TaHoma & Connexoon](https://homey.app/en-gb/app/com.somfy.tahoma/Somfy-TaHoma-&-Connexoon/test/)** > > The heart of your Smart Home ---
**Author:** ![Donyanko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/donyanko/32/49973_2.png) [@Donyanko](https://community.homey.app/u/Donyanko)\ **Post date:** [May 3, 2022, 8:56pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/30 "2022-05-03T20:56:03Z")
Great ! Thank you ! Works well ! I have tried with my six IO motors ! Thank you again ! ---
**Author:** ![Kjell\_Bjornfors](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjell_bjornfors/32/48647_2.png) [@Kjell\_Bjornfors](https://community.homey.app/u/Kjell_Bjornfors)\ **Post date:** [May 18, 2022, 8:12pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/31 "2022-05-18T20:12:26Z")
Hello I have the same problem. My homey Pro can´t find my IO-motor. I have intalled the Tahoma beta app, but it did not change anything. No device found. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [May 18, 2022, 8:43pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/32 "2022-05-18T20:43:32Z")
If you just sent the log for the “Uterum, Markis, söder”, then choose the “Roller shutter (io)” device to add it to Homey. ---
**Author:** ![Kjell\_Bjornfors](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjell_bjornfors/32/48647_2.png) [@Kjell\_Bjornfors](https://community.homey.app/u/Kjell_Bjornfors)\ **Post date:** [May 18, 2022, 8:48pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/33 "2022-05-18T20:48:03Z")
Thank You Adrian! I will test the function tomorrow. Bye ---
**Author:** ![Kjell\_Bjornfors](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjell_bjornfors/32/48647_2.png) [@Kjell\_Bjornfors](https://community.homey.app/u/Kjell_Bjornfors)\ **Post date:** [May 18, 2022, 8:51pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/34 "2022-05-18T20:51:25Z")
I could not wait. It works like a charm. Thank You again. ---
**Author:** ![Jo\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_b/32/9084_2.png) [@Jo\_B](https://community.homey.app/u/Jo_B)\ **Post date:** [August 2, 2023, 9:44am UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/35 "2023-08-02T09:44:55Z")
@Adrian_Rockall , I’m trying to add three IO Shutters connected to a Somfy connectivity box. I can control them via the Somfy (TaHoma) app but not via your app and my Homey Pro 2023. I have send you the log as described in the app. Hope you can help. Thank you. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [August 2, 2023, 12:14pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/36 "2023-08-02T12:14:26Z")
The devices in the log can be added using the “Blind or Shutter (RTS)” and the “Velux roller shutter(io)”. Hope that helps. ---
**Author:** ![Jo\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_b/32/9084_2.png) [@Jo\_B](https://community.homey.app/u/Jo_B)\ **Post date:** [August 2, 2023, 1:56pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/37 "2023-08-02T13:56:59Z")
That worked… thanks a lot Adrian… also for the super fast response👍 ---
**Author:** ![BosHomey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boshomey/32/56609_2.png) [@BosHomey](https://community.homey.app/u/BosHomey)\ **Post date:** [September 4, 2023, 8:01pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/38 "2023-09-04T20:01:13Z")
Hi @Adrian_Rockall same issue here I’m afraid. Trying to add new devices (roller shutters) but Homey says ‘No new devices found’. When looking at the log I see they are in fact retrieved (all three of them). Does it take some time for services to sync? Or will Homey only recognize new devices as such when they are added after linking? Do you want me to send you the logs as well? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 4, 2023, 8:10pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/39 "2023-09-04T20:10:07Z")
Yes, please send the log. If the device are in the log then, providing they are supported, can be added. ---
**Author:** ![BosHomey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boshomey/32/56609_2.png) [@BosHomey](https://community.homey.app/u/BosHomey)\ **Post date:** [September 4, 2023, 8:23pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/40 "2023-09-04T20:23:15Z")
I sent them! Appreciate the effort. 😀 ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 4, 2023, 8:55pm UTC](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755/41 "2023-09-04T20:55:49Z")
Your devices should be found under the “Velux roller shutter(io)” device. You also have the “Dimmable light” which you can add. [Previous page](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755.md?page=1) [Next page](https://community.homey.app/t/cant-find-any-io-motors-with-the-somfy-tahoma-app/33755.md?page=3)