# Can't connect to tuya no matching app user information

**URL:** <https://community.homey.app/t/cant-connect-to-tuya-no-matching-app-user-information/119312>\
**Category:** Questions & Help\
**Created:** [October 30, 2024, 6:39am UTC](https://community.homey.app/t/cant-connect-to-tuya-no-matching-app-user-information/119312 "2024-10-30T06:39:27Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [October 30, 2024, 10:02am UTC](https://community.homey.app/t/cant-connect-to-tuya-no-matching-app-user-information/119312/3 "2024-10-30T10:02:28Z")

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> Please ask in the appropriate topic as linked in the App store, or use the search to centralize questions about a specific App or device/brand.
> 
> [[APP][CLOUD] Official Tuya App for Homey](https://community.homey.app/t/app-cloud-official-tuya-app-for-homey/106779)
> 
> Therefore the post is moved into the appropriate topic, closed and will be automatically deleted in 7 days to keep the forum clean as possible. If you have any problems with that please feel free to contact me or another moderator.

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_[View the full topic](https://community.homey.app/t/cant-connect-to-tuya-no-matching-app-user-information/119312)._
