# Cant connect Fibaro Motion sensor **URL:** \ **Category:** Questions & Help\ **Created:** [April 7, 2019, 8:36am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548 "2019-04-07T08:36:53Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:36am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/1 "2019-04-07T08:36:53Z")
Just bought Homey, and cant connect to my new Fibaro motion sensors - they works fine on “Smartthings” - any idea? ---
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:44am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/3 "2019-04-07T08:44:06Z")
I have downloaded Fibaro app and selected Motions sensor (z-wave) ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [April 7, 2019, 8:45am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/4 "2019-04-07T08:45:22Z")
Maybe read [this post](https://community.homey.app/t/reset-your-device-before-adding-it-to-homey/8924) and try again? ---
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:47am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/5 "2019-04-07T08:47:11Z")
Thank you for quick answer - Yes I have removed it and deleted it for my “Smartthings” system and reset the motion detector to factory setting(3 times …) ---
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:48am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/6 "2019-04-07T08:48:23Z")
I have a sensor FGMS-001 ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [April 7, 2019, 8:48am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/7 "2019-04-07T08:48:42Z")
Ok. Since there is little info in the opening post we have to guess. Do u hold the sensors very close to Homey while adding? Do u get any errors or info while adding? ---
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:51am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/8 "2019-04-07T08:51:03Z")
Sorry - happy that you do - was wondering if there was a fault in the driver - Fibaro has software ZW5 v3.3 if that can help. And the Fibaro unit is less than 1 m away from the Homey unit. ---
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:51am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/9 "2019-04-07T08:51:42Z")
When i activate the Fibaro motion detector, it acts correct - goes blue ---
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:53am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/10 "2019-04-07T08:53:09Z")
The app replies after a while “please wait while your device is added…” but thats it… ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [April 7, 2019, 8:54am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/12 "2019-04-07T08:54:29Z")
Actually, try to EXclude it first. Go to more/settings/Zwave/Remove a Zwave device. Then tripple push the button on the sensor. ---
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:55am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/13 "2019-04-07T08:55:44Z")
How? it doesn´t show up as a device? ---
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:56am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/14 "2019-04-07T08:56:31Z")
ill try ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [April 7, 2019, 8:56am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/15 "2019-04-07T08:56:31Z")
Slow typer here. Added it to the post above urs ---
**Author:** ![Bjorn\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_kristiansen/32/8570_2.png) [@Bjorn\_Kristiansen](https://community.homey.app/u/Bjorn_Kristiansen)\ **Post date:** [April 7, 2019, 8:57am UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/16 "2019-04-07T08:57:54Z")
WOW - that worked!!! Thank you ---
**Author:** ![MJPatHOME](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mjpathome/32/9413_2.png) [@MJPatHOME](https://community.homey.app/u/MJPatHOME)\ **Post date:** [May 18, 2019, 2:09pm UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/17 "2019-05-18T14:09:05Z")
Hi, I am having the same no-connection problem with my roller shutter 3 and tried the exclusion but Homey tells me it is not able to remove the device… 😢 Any further idea? ---
**Author:** ![MJPatHOME](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mjpathome/32/9413_2.png) [@MJPatHOME](https://community.homey.app/u/MJPatHOME)\ **Post date:** [May 24, 2019, 2:40pm UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/18 "2019-05-24T14:40:18Z")
Meanwhile I got great help from Kars(Athom) and now finally it works 👍 ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [May 24, 2019, 2:56pm UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/19 "2019-05-24T14:56:50Z")
Can u share the solution or do we need to all spam Kars for it? ---
**Author:** ![MJPatHOME](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mjpathome/32/9413_2.png) [@MJPatHOME](https://community.homey.app/u/MJPatHOME)\ **Post date:** [May 24, 2019, 3:15pm UTC](https://community.homey.app/t/cant-connect-fibaro-motion-sensor/11548/20 "2019-05-24T15:15:07Z")
🤩 oh sorry, I was so overwhelmed by success 😏😉 Ok! Actually it is as everyone states in every thread: Remove it (via Settings | Z-Wave | Remove a Z-Wave device - and doing the triple B-Button click), then connect it (via Devices | + | Fibaro | [Device] | Install - and again doing the triple B-Button click ). There are just two important details: First you have to unpower and repower the fibaro (in my case Roller Shutter 3) before you remove AND before you connect it. (while maintaining the Homey powered up) Second is that you have to do the triple click on the B-Button REALLLLY QUICK !!! and really exactly three times. I found that hard to do but after practicing a bit I finally made it. Good luck!