# Can't bluetooth pair new Homey Pro **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [June 3, 2023, 12:29pm UTC](https://community.homey.app/t/cant-bluetooth-pair-new-homey-pro/81619 "2023-06-03T12:29:51Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jeroen\_Kransen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_kransen/32/77896_2.png) [@Jeroen\_Kransen](https://community.homey.app/u/Jeroen_Kransen)\ **Post date:** [June 3, 2023, 12:29pm UTC](https://community.homey.app/t/cant-bluetooth-pair-new-homey-pro/81619/1 "2023-06-03T12:29:51Z")
I try to connect to the bluetooth of a new Homey Pro, but I get an error: “incorrect PIN or access code”. How can I pair? Is there no way to use the LAN instead? It is powered and connected to ethernet LAN. I already tried resetting it, the ring lights blue. My phone is a Google Pixel 7 Pro. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 3, 2023, 12:34pm UTC](https://community.homey.app/t/cant-bluetooth-pair-new-homey-pro/81619/2 "2023-06-03T12:34:54Z")
Are you following the steps as outlined [in the setup instructions](https://support.homey.app/hc/en-us/articles/7262272408732-Setting-up-Homey-Pro-Early-2023-)? ---
**Author:** ![Jeroen\_Kransen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_kransen/32/77896_2.png) [@Jeroen\_Kransen](https://community.homey.app/u/Jeroen_Kransen)\ **Post date:** [June 3, 2023, 12:53pm UTC](https://community.homey.app/t/cant-bluetooth-pair-new-homey-pro/81619/3 "2023-06-03T12:53:39Z")
Yes I was. It turns out that bluetooth pairing was not needed. It seems the app itself found the device, but only after being idle for a long time. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 3, 2023, 1:05pm UTC](https://community.homey.app/t/cant-bluetooth-pair-new-homey-pro/81619/4 "2023-06-03T13:05:07Z")
> [@Jeroen\_Kransen](#): > > It turns out that bluetooth pairing was not needed It’s also not mentioned in the setup instructions that you should… 😛 ---
**Author:** ![Jeroen\_Kransen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_kransen/32/77896_2.png) [@Jeroen\_Kransen](https://community.homey.app/u/Jeroen_Kransen)\ **Post date:** [June 3, 2023, 1:22pm UTC](https://community.homey.app/t/cant-bluetooth-pair-new-homey-pro/81619/5 "2023-06-03T13:22:01Z")
No but it was idle for some time in the app, suggesting that it could not connect. In terms of UI, it would be a lot clearer to see some kind of a progress meter that it continued to search for a Homey… ---
**Author:** ![Vincent\_Le\_Pabic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_le_pabic/32/79713_2.png) [@Vincent\_Le\_Pabic](https://community.homey.app/u/Vincent_Le_Pabic)\ **Post date:** [June 24, 2023, 11:51am UTC](https://community.homey.app/t/cant-bluetooth-pair-new-homey-pro/81619/6 "2023-06-24T11:51:29Z")
I agree with Jeroen. I spent a lot of time to succeed in connecting the homey in Bluetooth, it is associated alone after a long time of inactivity and following a bad handling of my part I have to restart the pairing in Bluetooth and for the moment its not working. I am surprised by this choice of connection when, in my opinion, Bluetooth is the least reliable communication protocol and has always had trouble working correctly between different manufacturers. ---
**Author:** ![digdoug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/digdoug/32/82680_2.png) [@digdoug](https://community.homey.app/u/digdoug)\ **Post date:** [September 22, 2023, 8:16pm UTC](https://community.homey.app/t/cant-bluetooth-pair-new-homey-pro/81619/7 "2023-09-22T20:16:38Z")
I just received my Homey and had the same issue with my Samsung Galaxy S8. I tried 10 times to pair with Bluetooth but each time I had an error message in my Bluetooth interface. As I saw here that it might be solved by itself few hours/days later I stopped trying. Nothing happens but like 4 hours later I tried again to pair the Bluetooth, still the same error. I went back to the Home app, stayed on the screen asking to pair the device with Bluetooth and after like 10 seconds I had a success message. Then it moved alone to the next screen (Wifi connection). I think the Bluetooth pairing never occurred but at least I’m not stuck anymore. I hope it can help