# Can't add Zooz 71 (800) or Zooz 72 (800) to Homey Pro

**URL:** <https://community.homey.app/t/cant-add-zooz-71-800-or-zooz-72-800-to-homey-pro/114072>\
**Category:** Devices\
**Created:** [August 8, 2024, 12:37am UTC](https://community.homey.app/t/cant-add-zooz-71-800-or-zooz-72-800-to-homey-pro/114072 "2024-08-08T00:37:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![California\_Dreamin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/california_dreamin/32/84685_2.png) [@California\_Dreamin](https://community.homey.app/u/California_Dreamin)\
**Post date:** [August 8, 2024, 12:37am UTC](https://community.homey.app/t/cant-add-zooz-71-800-or-zooz-72-800-to-homey-pro/114072/1 "2024-08-08T00:37:48Z")

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Trying to add these 2 Zooz devices. I added the pin # and then, using my Mac got an error: Unable to connect; SECURITY\_2\_MESSAGE\_ENCAPSULATION and then when attempting to add by iPhone got an error: TRANSMIT\_COMPLETE\_FAIL\_PHY.

Any suggestions? Thanks.

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**Author:** ![California\_Dreamin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/california_dreamin/32/84685_2.png) [@California\_Dreamin](https://community.homey.app/u/California_Dreamin)\
**Post date:** [August 8, 2024, 1:01am UTC](https://community.homey.app/t/cant-add-zooz-71-800-or-zooz-72-800-to-homey-pro/114072/2 "2024-08-08T01:01:40Z")

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After restarting Homey and excluding and re-pairing the Zooz units a few times, finally got them paired. Ugh.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [August 8, 2024, 8:43am UTC](https://community.homey.app/t/cant-add-zooz-71-800-or-zooz-72-800-to-homey-pro/114072/3 "2024-08-08T08:43:37Z")

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Closed on August 8, 2024, 8:43am UTC