# Can't add new device comfort cloud

**URL:** <https://community.homey.app/t/cant-add-new-device-comfort-cloud/114811>\
**Category:** Apps\
**Created:** [August 22, 2024, 1:51pm UTC](https://community.homey.app/t/cant-add-new-device-comfort-cloud/114811 "2024-08-22T13:51:33Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![tuxer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tuxer/32/79578_2.png) [@tuxer](https://community.homey.app/u/tuxer)\
**Post date:** [September 25, 2024, 9:27am UTC](https://community.homey.app/t/cant-add-new-device-comfort-cloud/114811/3 "2024-09-25T09:27:12Z")

</div>

@Dmytro_Brokhin I never figured out how to get it to work with this app. So I went for this alternative app instead. Requires manual installation and this app works well for me.  
You can read more here:

> [@\[App\]\[Pro\] Panasonic Comfort Cloud Alternative](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative/75906):
>
> This topic is for discussing the alternative Panasonic Comfort Cloud app, which is currently only available on [GitHub](https://github.com/ugumba/homey-panasonic-comfort-cloud-alt). If you have a PC, installing it manually using the Homey CLI is fun and easy. Read instructions and caveats carefully. To my knowledge, only air-to-air heat pumps are supported. Specifically, Aquarea (air-to-water) devices are not supported. (To discuss the original [Panasonic Comfort Cloud app](https://homey.app/en-us/app/com.panasonic.PCC/Panasonic-Comfort-Cloud/), which is available in the official Homey app store, your best bet is instead [this…](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935)

---

_[View the full topic](https://community.homey.app/t/cant-add-new-device-comfort-cloud/114811)._