# Can't add INNR RGBW Z3 Bulbs **URL:** \ **Category:** Devices\ **Created:** [December 23, 2024, 5:38pm UTC](https://community.homey.app/t/cant-add-innr-rgbw-z3-bulbs/125201 "2024-12-23T17:38:07Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [December 24, 2024, 7:54am UTC](https://community.homey.app/t/cant-add-innr-rgbw-z3-bulbs/125201/4 "2024-12-24T07:54:55Z")
Hm, here the same problem with an INNR SmartPlug a day ago: > [@INNR SP240 smart plug](https://community.homey.app/t/innr-sp240-smart-plug/96413/60): > > Hi, I just got the INNR SP240 plug. When trying to connect it nothing happends. I installed the app, search for the device in the app. It then tells me to hold the power button for 5 seconds and release. I did that, but nothing happens. It will eventually just time out. I tried restarting my homey and completely pulling out the plug. Model Homey (Early 2016) Version 12.2.0 Perhaps you and @dvk8 should report the problem to Athom support, even it’s already solved? --- _[View the full topic](https://community.homey.app/t/cant-add-innr-rgbw-z3-bulbs/125201)._