# Can't add fibaro devices that is removed from Homey **URL:** \ **Category:** Devices\ **Tags:** z-wave\ **Created:** [September 2, 2020, 3:17pm UTC](https://community.homey.app/t/cant-add-fibaro-devices-that-is-removed-from-homey/34288 "2020-09-02T15:17:50Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![osa-it](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osa-it/32/28722_2.png) [@osa-it](https://community.homey.app/u/osa-it)\ **Post date:** [September 2, 2020, 3:17pm UTC](https://community.homey.app/t/cant-add-fibaro-devices-that-is-removed-from-homey/34288/1 "2020-09-02T15:17:50Z")
Hello. I have an issue which i’m not been able to solve. Homey support is not answering either. I was going to add my fibaro units as unsecure. I have added them to homey before as secure, but that is to slow. Anyway over to the problem. I clicked on the devices and clicked remove. I then hit 3 times on the unit and got message. Device removed. When i now try to add it again to homey, nothing happens. Not even adding it in normal secure mode. If you wonder how i was trying to add the device as unsecure mode. I was using the walli switch trick. When that didn’t work i tried to install it again using normal secure. I have tried now using fibaro dimmer, sensor and single switch. I have the newest app and firmware. Tried to restart homey several times. What to do 😮 ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 2, 2020, 3:52pm UTC](https://community.homey.app/t/cant-add-fibaro-devices-that-is-removed-from-homey/34288/2 "2020-09-02T15:52:15Z")
Did you reset the devices to factory settings? Maybe it should solve the problems. ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [September 2, 2020, 4:07pm UTC](https://community.homey.app/t/cant-add-fibaro-devices-that-is-removed-from-homey/34288/3 "2020-09-02T16:07:40Z")
The first step is always an exclusion. 1 Step Exclusion 2 Step Inclusion That’s should not cause the Problem. Maybe you are to far away from Homey during the Exclusion/Inclusion process? ---
**Author:** ![osa-it](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osa-it/32/28722_2.png) [@osa-it](https://community.homey.app/u/osa-it)\ **Post date:** [September 2, 2020, 4:09pm UTC](https://community.homey.app/t/cant-add-fibaro-devices-that-is-removed-from-homey/34288/4 "2020-09-02T16:09:45Z")
Have tried to reset the devices to factory settings. I have also tried exclusion before inclusion. Furtheremore i have tried with a unit standing 2cm from Homey. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 2, 2020, 4:46pm UTC](https://community.homey.app/t/cant-add-fibaro-devices-that-is-removed-from-homey/34288/5 "2020-09-02T16:46:49Z")
Tried = Not successful? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 2, 2020, 5:00pm UTC](https://community.homey.app/t/cant-add-fibaro-devices-that-is-removed-from-homey/34288/6 "2020-09-02T17:00:27Z")
> [@osa-it](#): > > I have the newest app and firmware What does that mean? Are you running the experimental v5 firmware? ---
**Author:** ![osa-it](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osa-it/32/28722_2.png) [@osa-it](https://community.homey.app/u/osa-it)\ **Post date:** [September 2, 2020, 6:26pm UTC](https://community.homey.app/t/cant-add-fibaro-devices-that-is-removed-from-homey/34288/7 "2020-09-02T18:26:42Z")
Yes i have reset the devices and got confirmation of the reset from the device itself. ---
**Author:** ![osa-it](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osa-it/32/28722_2.png) [@osa-it](https://community.homey.app/u/osa-it)\ **Post date:** [September 2, 2020, 6:27pm UTC](https://community.homey.app/t/cant-add-fibaro-devices-that-is-removed-from-homey/34288/8 "2020-09-02T18:27:38Z")
It was just information so that no one did not suggest this as a solution. No, i don’t have any experimental features turned on