# Cannot verify email – locked out of Homey account (Google Assistant blocked) **URL:** \ **Category:** Questions & Help\ **Created:** [January 18, 2026, 3:32pm UTC](https://community.homey.app/t/cannot-verify-email-locked-out-of-homey-account-google-assistant-blocked/149520 "2026-01-18T15:32:14Z")\ **Posts on this page:** 1\ **Showing post:** 6
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 18, 2026, 10:19pm UTC](https://community.homey.app/t/cannot-verify-email-locked-out-of-homey-account-google-assistant-blocked/149520/6 "2026-01-18T22:19:23Z")
Google is a pain to connect with. For me it works when I 1. disable the phone’s wifi, and enable 5G data connection. 2. open the Homey app (forcing Homey to connect to the cloud). 3. add Homey to Google home. Sometimes you just need to repeat step 2 + 3 until it finally connects (this can be 10 times or more). ### Background Here is a detailed report from someone who has discovered that Google is failing, and Google itself does not want to fix it, or just don’t understand : > [@Google Assistant - not working](https://community.homey.app/t/google-assistant-not-working/147602): > > A tale of sadness. I titled this post “Google Assistant not working”, but I do not think this is the usual story people expect when they see that subject. Until about twelve months ago, we had been happily using the Google Assistant integration with Homey for many years - five or more - without issue. Voice control worked reliably: turning devices on and off, adjusting the air-conditioning temperature, and generally being part of daily life in our home. Then, about a year ago, I made what tur… --- _[View the full topic](https://community.homey.app/t/cannot-verify-email-locked-out-of-homey-account-google-assistant-blocked/149520)._