# Cannot reboot from the Homey App or Webpage

**URL:** <https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753>\
**Category:** Homey Self-Hosted Server\
**Created:** [June 30, 2026, 11:19pm UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753 "2026-06-30T23:19:31Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![JMDPC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jmdpc/32/121098_2.png) [@JMDPC](https://community.homey.app/u/JMDPC)\
**Post date:** [June 30, 2026, 11:19pm UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/1 "2026-06-30T23:19:31Z")

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Since I updated to 13.3.0 I cannot reboot from the homey app of webpage. I am running SHS in proxmox. I have to open the proxmox console and reboot from there

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [July 1, 2026, 8:58am UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/2 "2026-07-01T08:58:32Z")

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Is there any error message shown when you try to reboot it?

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**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\
**Post date:** [July 1, 2026, 9:00am UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/3 "2026-07-01T09:00:22Z")

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What is the reason you cannot reboot ? Is the option not there any more? or can you select the reboot option but it does nothing ?  
And as @smarthomesven mentioned: if any, do you get an error message ?

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**Author:** ![JMDPC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jmdpc/32/121098_2.png) [@JMDPC](https://community.homey.app/u/JMDPC)\
**Post date:** [July 1, 2026, 10:12am UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/4 "2026-07-01T10:12:06Z")

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There are no error message. THe option is there, it is just when I choose it, Homey will not restart until I reboot from Proxmox

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**Author:** ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand)\
**Post date:** [July 1, 2026, 7:10pm UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/5 "2026-07-01T19:10:10Z")

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It seems to be a bug. Someone else mentions the same issue over [here](https://community.homey.app/t/problemen-firmware-13-3-0/156785) (partial in Dutch though).

Report it to Homey Support.

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**Author:** ![JMDPC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jmdpc/32/121098_2.png) [@JMDPC](https://community.homey.app/u/JMDPC)\
**Post date:** [July 1, 2026, 9:23pm UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/6 "2026-07-01T21:23:28Z")

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I did and they actually responded ask asked for some logs

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**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\
**Post date:** [July 8, 2026, 11:17am UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/7 "2026-07-08T11:17:53Z")

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Just wondering if there is any feedback from support about this issue ?

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**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\
**Post date:** [July 10, 2026, 2:22pm UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/8 "2026-07-10T14:22:03Z")

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It looks like the new version 13.3.1 solves this issue [Change log](https://homey.app/en-nl/wiki/homey-shs-changelog/)

In another topic it was confirmed it worked for them after the update.

I hope this version will fix the issue for you as well!

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**Author:** ![JMDPC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jmdpc/32/121098_2.png) [@JMDPC](https://community.homey.app/u/JMDPC)\
**Post date:** [July 12, 2026, 5:24pm UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/9 "2026-07-12T17:24:28Z")

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It has not for my setup still hanging

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**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\
**Post date:** [July 13, 2026, 9:28am UTC](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/10 "2026-07-13T09:28:34Z")

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I’m sorry to read that it is not solved after the update.

Does Homey support give you any suggestions about the cause of the issue ?
