# Cannot re-instal Qubino: get error "Homey is unreachable" (but it is not?) **URL:** \ **Category:** Questions & Help\ **Created:** [June 9, 2019, 6:52pm UTC](https://community.homey.app/t/cannot-re-instal-qubino-get-error-homey-is-unreachable-but-it-is-not/14261 "2019-06-09T18:52:23Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Hakan\_Billig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakan_billig/32/9691_2.png) [@Hakan\_Billig](https://community.homey.app/u/Hakan_Billig)\ **Post date:** [June 9, 2019, 6:52pm UTC](https://community.homey.app/t/cannot-re-instal-qubino-get-error-homey-is-unreachable-but-it-is-not/14261/1 "2019-06-09T18:52:23Z")
Had trouble to add another Qubino device (Flush connector) Every time I try I get an error “Homey is unreachable” try again. and I have tried a number of times, restarted homey, recovered it, deleted and re-installed Qubino app, but every time I tried or whatever I tried I get the error “Homey is unreachable”. However, it is possible to install other apps like IKEA etc without any problem. Does anyone recognize the problem?? Is there a workaround?? Any suggestions to successfully reinstall the Qubino app ///Håkan ---
**Author:** ![carp3-noctem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carp3-noctem/32/8831_2.png) [@carp3-noctem](https://community.homey.app/u/carp3-noctem)\ **Post date:** [June 9, 2019, 10:25pm UTC](https://community.homey.app/t/cannot-re-instal-qubino-get-error-homey-is-unreachable-but-it-is-not/14261/2 "2019-06-09T22:25:26Z")
@Hakan_Billig There was an Maintenance outtime of some of the homey Services. Can you retry when all Services are up and running? you can check the stauts over at [status.athom.com](http://status.athom.com) ---
**Author:** ![Hakan\_Billig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakan_billig/32/9691_2.png) [@Hakan\_Billig](https://community.homey.app/u/Hakan_Billig)\ **Post date:** [July 22, 2019, 1:20pm UTC](https://community.homey.app/t/cannot-re-instal-qubino-get-error-homey-is-unreachable-but-it-is-not/14261/3 "2019-07-22T13:20:36Z")
works now