# Cannot install Onkyo app

**URL:** <https://community.homey.app/t/cannot-install-onkyo-app/32060>\
**Category:** Devices\
**Created:** [July 5, 2020, 10:53am UTC](https://community.homey.app/t/cannot-install-onkyo-app/32060 "2020-07-05T10:53:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jan-vK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan-vk/32/18446_2.png) [@Jan-vK](https://community.homey.app/u/Jan-vK)\
**Post date:** [July 5, 2020, 10:53am UTC](https://community.homey.app/t/cannot-install-onkyo-app/32060/1 "2020-07-05T10:53:08Z")

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Can not install the new Onkyo app, messange No response from IP adress. The receiver TX-NR414 is connexted to the homenetwork via powerlan.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [July 5, 2020, 10:56am UTC](https://community.homey.app/t/cannot-install-onkyo-app/32060/2 "2020-07-05T10:56:17Z")

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You can’t install the app, or you can’t add the device? Two different things.

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**Author:** ![Jan-vK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan-vk/32/18446_2.png) [@Jan-vK](https://community.homey.app/u/Jan-vK)\
**Post date:** [July 5, 2020, 12:37pm UTC](https://community.homey.app/t/cannot-install-onkyo-app/32060/3 "2020-07-05T12:37:52Z")

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Correct, I can’t install the device. The app is allready installed

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**Author:** ![Matej\_Kapusta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matej_kapusta/32/941_2.png) [@Matej\_Kapusta](https://community.homey.app/u/Matej_Kapusta)\
**Post date:** [August 21, 2020, 6:05pm UTC](https://community.homey.app/t/cannot-install-onkyo-app/32060/4 "2020-08-21T18:05:34Z")

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Hi Jan. Is your onkyo receiver tx nr414 connected with Homey? Have you solved this issue?
