# Cannot connect to thermostat Delta Dore Tydom

**URL:** <https://community.homey.app/t/cannot-connect-to-thermostat-delta-dore-tydom/159742>\
**Category:** Apps\
**Created:** [September 18, 2026, 10:07am UTC](https://community.homey.app/t/cannot-connect-to-thermostat-delta-dore-tydom/159742 "2026-09-18T10:07:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![PPuk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ppuk/32/172272_2.png) [@PPuk](https://community.homey.app/u/PPuk)\
**Post date:** [September 18, 2026, 10:07am UTC](https://community.homey.app/t/cannot-connect-to-thermostat-delta-dore-tydom/159742/1 "2026-09-18T10:07:44Z")

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"Hi Jo, my Tydom gateway is connected to Homey, but it cannot find my X3D thermostat. Here is my diagnostic report:

a8ff872f-ab20-4824-acad-12e16ea5691b

Could you please add my device ID to the app?"

Regards,

Piet Verbeek

[PietVbk@hotmail.com](mailto:PietVbk@hotmail.com)

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [September 18, 2026, 10:11am UTC](https://community.homey.app/t/cannot-connect-to-thermostat-delta-dore-tydom/159742/2 "2026-09-18T10:11:49Z")

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You should report your issue to the developer on GitHub, the app does not have an app forum topic:

> **[Issues · jogoossens/net.evenh.tydom](https://github.com/jogoossens/net.evenh.tydom/issues)**
>
> Delta Dore Tydom 1.0 support for Homey Pro - WORKING - Issues · jogoossens/net.evenh.tydom