# Cannot connect to airport extreme **URL:** \ **Category:** Questions & Help\ **Created:** [December 29, 2018, 8:11am UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027 "2018-12-29T08:11:53Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Robin\_van\_Belzen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_belzen/32/2165_2.png) [@Robin\_van\_Belzen](https://community.homey.app/u/Robin_van_Belzen)\ **Post date:** [December 29, 2018, 8:11am UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027/1 "2018-12-29T08:11:53Z")
Hi there, I have a question, since i added my airport extreme to the network, the homey doens’t connect to the extreme. I went to setup but it doesn’t connect. Is there a solution? Thanks Robin ---
**Author:** ![Skorpion](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/skorpion/32/275_2.png) [@Skorpion](https://community.homey.app/u/Skorpion)\ **Post date:** [December 29, 2018, 9:01am UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027/2 "2018-12-29T09:01:05Z")
My Homey connects to my Time Capsule just fine, so there probably must be a problem in your settings. Is your SSID hidden or do you use special characters in it? Did you give Homey a fixed IP address? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [December 29, 2018, 9:13am UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027/3 "2018-12-29T09:13:25Z")
I’ve used Homey in combination with an Airport Extreme for the last year or so, which has always worked fine. I don’t think you can disable the 2.4Ghz band on the AE, but if you _can_: don’t. Homey can only use 2.4Ghz WiFi. ---
**Author:** ![Robin\_van\_Belzen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_belzen/32/2165_2.png) [@Robin\_van\_Belzen](https://community.homey.app/u/Robin_van_Belzen)\ **Post date:** [December 29, 2018, 9:56am UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027/4 "2018-12-29T09:56:39Z")
My SSID is visible but has the same name as my previous network with a regular ziggo modem. I didn’t check the 2.4 GHZ option. There are no special characters in the name. Just 3 capitals. I don’t know if the homey has a fixed ip. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [December 29, 2018, 10:23am UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027/5 "2018-12-29T10:23:47Z")
I assume that you disabled the WiFi on the Ziggo modem? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [December 29, 2018, 10:55am UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027/6 "2018-12-29T10:55:15Z")
Also, if 5Ghz is enabled, try turning it off or make sure that it has a different SSID (network name) as the 2.4Ghz band. I’ve heard about people having issues with their Homey if they have both a 2.4 and 5Ghz network using the same SSID. Which channel is configured for 2.4Ghz? ---
**Author:** ![Robin\_van\_Belzen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_belzen/32/2165_2.png) [@Robin\_van\_Belzen](https://community.homey.app/u/Robin_van_Belzen)\ **Post date:** [December 29, 2018, 11:11am UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027/7 "2018-12-29T11:11:48Z")
Yes. Ziggo is in bridge modus and i’m gonna try to disable 5 Ghz. Thanks ---
**Author:** ![Robin\_van\_Belzen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_belzen/32/2165_2.png) [@Robin\_van\_Belzen](https://community.homey.app/u/Robin_van_Belzen)\ **Post date:** [December 29, 2018, 6:26pm UTC](https://community.homey.app/t/cannot-connect-to-airport-extreme/6027/8 "2018-12-29T18:26:25Z")
Strangest thing happened. I did another reset of the homey and there he was on the network. It worked. I didn’t change anything. Thanks anyway guys.