# Cannot connect Shelly Door/Window2

**URL:** <https://community.homey.app/t/cannot-connect-shelly-door-window2/54665>\
**Category:** Devices\
**Tags:** wifi\
**Created:** [November 11, 2021, 1:21pm UTC](https://community.homey.app/t/cannot-connect-shelly-door-window2/54665 "2021-11-11T13:21:17Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 12, 2021, 1:38am UTC](https://community.homey.app/t/cannot-connect-shelly-door-window2/54665/2 "2021-11-12T01:38:43Z")

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Funny, while the door/window sensor (2) is the only supported version according to this:

 ![Screenshot_20211112-023622_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/7/97d328bb9acfd3727bcae8f17f430cf6c4e393c2.jpeg)

What happens if you enter the mentioned IP address in a browser?

 ![Screenshot_20211112-024008_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/2/72e88cfa591028098e0b34bfeede7938c61dfe11.jpeg)

[Go here](https://community.homey.app/t/app-shelly/765) to get install- and troubleshoot instructions

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_[View the full topic](https://community.homey.app/t/cannot-connect-shelly-door-window2/54665)._