# Cannot connect Neo Coolcam pir

**URL:** <https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141>\
**Category:** Devices\
**Tags:** z-wave\
**Created:** [July 7, 2020, 5:13pm UTC](https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141 "2020-07-07T17:13:56Z")\
**Posts on this page:** 1\
**Showing post:** 64

<div class="post-metadata">

**Author:** ![MarcoRuiter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcoruiter/32/33528_2.png) [@MarcoRuiter](https://community.homey.app/u/MarcoRuiter)\
**Post date:** [July 17, 2020, 2:56pm UTC](https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141/64 "2020-07-17T14:56:48Z")

</div>

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/d/fd1d8fae38aa032979d117fb915fd33806c5844e.png)

This is the new v3

I guess they also updated the same thing in V2 firmware .

I will implement this later today and make a new test app with also the V2 with the v3 correction .

You got to love Chinese products . Cheap and always work until they change something in a new batch with different developers 😀

---

_[View the full topic](https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141)._