# Cannot connect Neo Coolcam pir

**URL:** <https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141>\
**Category:** Devices\
**Tags:** z-wave\
**Created:** [July 7, 2020, 5:13pm UTC](https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141 "2020-07-07T17:13:56Z")\
**Posts on this page:** 1\
**Showing post:** 155

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [October 20, 2022, 10:20am UTC](https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141/155 "2022-10-20T10:20:20Z")

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> [@Austriacus](#):
>
> Do I have a choice?

Yes, with the UnZ-Cure App from the Community App Store.  
Please see this related thread:

> [@\[APP\]\[Pro\] UnZ-Cure (add z-wave devices unsecure)](https://community.homey.app/t/app-pro-unz-cure-add-z-wave-devices-unsecure/55597):
>
> Add Z-wave devices unsecure Z-wave associations are a very important. The main reason is that if Homey isn’t working for some reason, the lights can still be controlled. As of version 7.0, Homey supports more z-wave security levels. That is great for locks and such, but not so much for z-wave associations, because associations need the same security level for both associated devices in order to work. As not all devices support the same security level, and Homey picks the security level based …

@Niels_Veldman, thx for the info.

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