# Cannot connect Neo Coolcam pir

**URL:** <https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141>\
**Category:** Devices\
**Tags:** z-wave\
**Created:** [July 7, 2020, 5:13pm UTC](https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141 "2020-07-07T17:13:56Z")\
**Posts on this page:** 1\
**Showing post:** 123

<div class="post-metadata">

**Author:** ![Stephan\_Ebeling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stephan_ebeling/32/57208_2.png) [@Stephan\_Ebeling](https://community.homey.app/u/Stephan_Ebeling)\
**Post date:** [July 15, 2022, 8:49pm UTC](https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141/123 "2022-07-15T20:49:24Z")

</div>

Hey @MarcoRuiter

I got a pairing problem same as the OT.  
Below you find the advanced Settings.  
I got two PIRs, both with the same result.  
(Sidenote: i got 3 wallplugs from neo coolcam running without any problems)

Thank you in advance for your afforts

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/7/8716c5211aaf8ef3668ea220f18bde380d2f6938.jpeg)

---

_[View the full topic](https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141)._