# Cannot connect any Zigbee device anymore **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee\ **Created:** [March 5, 2021, 11:08am UTC](https://community.homey.app/t/cannot-connect-any-zigbee-device-anymore/44122 "2021-03-05T11:08:37Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Joram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joram/32/33016_2.png) [@Joram](https://community.homey.app/u/Joram)\ **Post date:** [March 5, 2021, 11:08am UTC](https://community.homey.app/t/cannot-connect-any-zigbee-device-anymore/44122/1 "2021-03-05T11:08:37Z")
I bought an IKEA Tradfri driver and tried to connect it to the Homey, but unfortunately cannot get it connected. I thought the problem was the driver, so I bought a IKEA hub and still need to set that up. I just received my Aqara flood sensor and tried to connect, also no success. I still had a few new unused Aqara motion sensors, so I tried also with that. In the past I have connected quite a few Aqara (motion) sensors and always connected quick and flawless. However the new motion sensor also doesn’t connect. Homey just doesn’t show anything when I try to connect. It seems that I cannot add any Zigbee devices anymore. I’m not near the limit of 20 devices. I see also in the Developer mode that my routes are almost all unknown: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/8/68857e375d982526dad573c8459ac7c6422130f6.png) Anything I can do or try? Zigbee reset? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [March 5, 2021, 11:37am UTC](https://community.homey.app/t/cannot-connect-any-zigbee-device-anymore/44122/2 "2021-03-05T11:37:04Z")
Please read > **[Advice on building a stable Zigbee network](https://support.athom.com/hc/en-us/articles/360019239879-Advice-on-building-a-stable-Zigbee-network)** > > Zigbee is one of the wireless technologies in Homey, and is used by quite some popular brands like IKEA, Philips Hue, Xiaomi Aqara and more to control devices.  > The Zigbee technology creates its ow... Remove some devices and add routers first ---
**Author:** ![Joram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joram/32/33016_2.png) [@Joram](https://community.homey.app/u/Joram)\ **Post date:** [March 5, 2021, 12:29pm UTC](https://community.homey.app/t/cannot-connect-any-zigbee-device-anymore/44122/3 "2021-03-05T12:29:57Z")
Thanks, too bad I did not read this a few months ago when I was starting setting things up. I will try it of course, but it seems weird to me since I ‘only’ have 11 devices. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [March 5, 2021, 12:34pm UTC](https://community.homey.app/t/cannot-connect-any-zigbee-device-anymore/44122/4 "2021-03-05T12:34:19Z")
Yeah, I wonder too how many “some” would be, given that you’re even below the rather conservative number of 15 that Athom mentions. I think that in the end you should consider doing a full Zigbee reset. ---
**Author:** ![Joram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joram/32/33016_2.png) [@Joram](https://community.homey.app/u/Joram)\ **Post date:** [March 5, 2021, 12:39pm UTC](https://community.homey.app/t/cannot-connect-any-zigbee-device-anymore/44122/5 "2021-03-05T12:39:27Z")
Just removed 2 devices and tried adding the IKEA driver, nothing. Also adding other Aqara sensors still didn’t work, just zero response from the Homey… ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [March 5, 2021, 1:06pm UTC](https://community.homey.app/t/cannot-connect-any-zigbee-device-anymore/44122/6 "2021-03-05T13:06:56Z")
Please contact Athom support in that case: [support@athom.com](mailto:support@athom.com) ---
**Author:** ![Joram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joram/32/33016_2.png) [@Joram](https://community.homey.app/u/Joram)\ **Post date:** [March 5, 2021, 4:51pm UTC](https://community.homey.app/t/cannot-connect-any-zigbee-device-anymore/44122/7 "2021-03-05T16:51:18Z")
Contacted the support and they advised to do a sort of ‘system recovery’. Did that and unfortunately no result yet. I ahve let them know and provided the diagnostic report, so next steps to come. ---
**Author:** ![Joram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joram/32/33016_2.png) [@Joram](https://community.homey.app/u/Joram)\ **Post date:** [March 8, 2021, 11:59am UTC](https://community.homey.app/t/cannot-connect-any-zigbee-device-anymore/44122/8 "2021-03-08T11:59:52Z")
Athom adviced full Zigbee reset, so I did. That solved the problem, IKEA driver connected within seconds, Aqara as well. Just too bad I have to re-pair all my Zigbee devices.