# Cannot access https://my.homey.app/login **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [January 26, 2024, 1:49pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356 "2024-01-26T13:49:10Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Marc\_Jurriens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_jurriens/32/11951_2.png) [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\ **Post date:** [January 26, 2024, 1:49pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/1 "2024-01-26T13:49:10Z")
For some reason it appears that I cannot access my Homey via the web anymore.. I am used to going to [My Homey](https://my.homey.app/login) to get to my flows .. Am getting a privac warning now: # Your connection isn’t private Attackers might be trying to steal your information from **my.homey.app** (for example, passwords, messages or credit cards). NET::ERR\_CERT\_COMMON\_NAME\_INVALID What could be wrong ? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 26, 2024, 1:51pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/2 "2024-01-26T13:51:24Z")
Antivirus software, corporate firewall, etc. ---
**Author:** ![Marc\_Jurriens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_jurriens/32/11951_2.png) [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\ **Post date:** [January 26, 2024, 1:53pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/3 "2024-01-26T13:53:38Z")
At home, pihole, also when disabled. Webroot. no indication from there. Same issue off safari using my iphone (indicates SSL error), so not related to windows/microsoft. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 26, 2024, 2:21pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/4 "2024-01-26T14:21:15Z")
Check the certificate to see who issued it: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/6/d6cd9819958067ab1a12e32edafacf7f95747cce.png) Also, did you try from your iPhone through a mobile network (not on your home network)? ---
**Author:** ![Marc\_Jurriens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_jurriens/32/11951_2.png) [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\ **Post date:** [January 26, 2024, 2:33pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/5 "2024-01-26T14:33:56Z")
That last one… great catch… From mobile to my.homey.app works … ! No idea what could be in between though… This worked like last week… ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 26, 2024, 2:35pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/6 "2024-01-26T14:35:06Z")
The actual certificate that’s being returned might provide a clue. ---
**Author:** ![Marc\_Jurriens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_jurriens/32/11951_2.png) [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\ **Post date:** [January 26, 2024, 2:36pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/7 "2024-01-26T14:36:27Z")
Can you make sense of this maybe ? Subject: \*.homey.homeylocal.com Issuer: R3 Expires on: 21 Mar 2024 Current date: 26 Jan 2024 PEM encoded chain: -----BEGIN CERTIFICATE----- bla -----END CERTIFICATE----- Certificate Transparency: SCT Google ‘Argon2024’ log (Embedded in certificate, Verified) SCT Let’s Encrypt ‘Oak2024H1’ log (Embedded in certificate, Verified) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 26, 2024, 2:46pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/8 "2024-01-26T14:46:53Z")
> [@Marc\_Jurriens](#): > > Subject: \*.homey.homeylocal.com And that’s the certificate you get for `my.homey.app`? Can you check what IP address `my.homey.app` resolves to? ---
**Author:** ![Marc\_Jurriens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_jurriens/32/11951_2.png) [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\ **Post date:** [January 26, 2024, 2:51pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/9 "2024-01-26T14:51:04Z")
that is 192.168.2.67 which is the ip of my homeypro… But that triggered me… I had a local DNS record to get to my.homey.app … It has been there for ages… Do not quite remember why I needed it times ago… But I just removed it and it works now 🙂 ---
**Author:** ![Marc\_Jurriens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_jurriens/32/11951_2.png) [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\ **Post date:** [January 26, 2024, 2:51pm UTC](https://community.homey.app/t/cannot-access-https-my-homey-app-login/102356/10 "2024-01-26T14:51:15Z")
Thanks !!!