# Can´t remove z-wave device

**URL:** <https://community.homey.app/t/can-t-remove-z-wave-device/10281>\
**Category:** Questions & Help\
**Tags:** z-wave\
**Created:** [March 8, 2019, 3:27pm UTC](https://community.homey.app/t/can-t-remove-z-wave-device/10281 "2019-03-08T15:27:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Xenatic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenatic/32/5082_2.png) [@Xenatic](https://community.homey.app/u/Xenatic)\
**Post date:** [March 8, 2019, 3:27pm UTC](https://community.homey.app/t/can-t-remove-z-wave-device/10281/1 "2019-03-08T15:27:24Z")

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Hello. I had a device that didn´t work correctly. It was a Fibaro wall plug. I could´t remove it even when I had it. Now it was a year ago since I sent it back. I can´t remove it in the app because I don´t have a device to push the button three times on. I haven´t had any questions from the app to remove it. How do I remove it?  
/Christer

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [March 8, 2019, 4:29pm UTC](https://community.homey.app/t/can-t-remove-z-wave-device/10281/2 "2019-03-08T16:29:26Z")

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Since it’s so long ago, i assume it should be unknown by now. Go to [https://developer.athom.com/tools/zwave](https://developer.athom.com/tools/zwave) and look for the device there.  
It should have status “unknown” as below example:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/d75481638edd020a11481a57080460acac10ec67.png)  
Anyway, click on the 3 dots at the end and if it’s allright you should have an option “Remove” there:  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/b/b4de8374d3019ed29191912c48d02531374dbd14.png)  
Click that option and it should be removed permanently.

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<div class="post-metadata">

**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [March 8, 2019, 7:17pm UTC](https://community.homey.app/t/can-t-remove-z-wave-device/10281/4 "2019-03-08T19:17:25Z")

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Hence the " if it’s allright" statement…` 😉