# Can’t install any app

**URL:** <https://community.homey.app/t/can-t-install-any-app/68340>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [September 2, 2022, 7:04pm UTC](https://community.homey.app/t/can-t-install-any-app/68340 "2022-09-02T19:04:57Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Zeegwhat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zeegwhat/32/56548_2.png) [@Zeegwhat](https://community.homey.app/u/Zeegwhat)\
**Post date:** [September 2, 2022, 7:04pm UTC](https://community.homey.app/t/can-t-install-any-app/68340/1 "2022-09-02T19:04:57Z")

</div>

Hello,

I need help, i am new in smart things but i try to learn…

I have homey pro

I try to install app and i’am stopped at the gate with this message…

 ![Screenshot_20220902-204109_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/e/4ea9f4300c1616d6d13c34af3ab5a3c45e8a04fe.jpeg)

And with the error message i have only the choice ”homey”

For every app the same, this is borring

Thanks for your help

---

<div class="post-metadata">

**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [September 2, 2022, 9:00pm UTC](https://community.homey.app/t/can-t-install-any-app/68340/2 "2022-09-02T21:00:17Z")

</div>

Which software version is on your Homey Pro?  
It is not the Homey Bridge?

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 3, 2022, 12:18am UTC](https://community.homey.app/t/can-t-install-any-app/68340/3 "2022-09-03T00:18:51Z")

</div>

> [@Zeegwhat](#):
>
> I have homey pro

Is “Homey” in the screenshot really your Homey Pro?  
Because when I select my Homey cloud, I get the same message

> ![Screenshot_20220903-022346_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/1/21ce0b4fa06e646ca0ec53a9461505d22cadfede.jpeg)

Which firmware does your Homey Pro use?  
Use mobile app, Goto …More \> Settings \> General:

> ![Screenshot_20220903-021834_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/1/9102e4a782614fb9ed93bb6b328ba2e965200c47.jpeg)

Tuya zigbee runs ok here