# Can’t find my Homey Pro 2023!

**URL:** <https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962>\
**Category:** Questions & Help\
**Tags:** app, homey-pro\
**Created:** [June 9, 2023, 7:53am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962 "2023-06-09T07:53:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Finn\_Nielsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/finn_nielsen/32/72135_2.png) [@Finn\_Nielsen](https://community.homey.app/u/Finn_Nielsen)\
**Post date:** [June 9, 2023, 7:53am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962/1 "2023-06-09T07:53:50Z")

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I finally received my Homey Pro 2023 but can’t connect to it at all. I put it in configuration mode and it has a blue ring but can’t find it in the app.  
I have tried everything, Bluetooth, wifi, wired network, I have been trying for 3 days now, and have followed every option described on the web. What do I do?

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**Author:** ![HansK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hansk/32/9581_2.png) [@HansK](https://community.homey.app/u/HansK)\
**Post date:** [June 9, 2023, 8:02am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962/2 "2023-06-09T08:02:58Z")

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I had the same problem with my S22 ultra. Make sure you have permission “devices nearby” enabled for the Homey app. Also make sure bluetooth is switched on. This is a bug in the Homey app and needs a fix to warn you about the right permissions. I’ve informed Athom about this already.

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**Author:** ![Einar\_Dimmen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/einar_dimmen/32/79414_2.png) [@Einar\_Dimmen](https://community.homey.app/u/Einar_Dimmen)\
**Post date:** [July 5, 2023, 8:31pm UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962/3 "2023-07-05T20:31:59Z")

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Hi, i have the same problem  
Got a new Homey pro, but it does not appear as a device in my app.  
Same both for ios and Android  
Did you get any solution ?

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**Author:** ![Finn\_Nielsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/finn_nielsen/32/72135_2.png) [@Finn\_Nielsen](https://community.homey.app/u/Finn_Nielsen)\
**Post date:** [July 5, 2023, 8:54pm UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962/4 "2023-07-05T20:54:50Z")

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After two days, it’s appears. Dont no why.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 27, 2023, 8:06am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962/5 "2023-10-27T08:06:24Z")

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Split this topic on October 27, 2023, 8:06am UTC

12 posts were split to a new topic: [Can’t find my Homey Pro 2023! - My Homey Pro doesn’t have a pinhole on the back!](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947)

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**Author:** ![Easy\_Home](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/easy_home/32/46299_2.png) [@Easy\_Home](https://community.homey.app/u/Easy_Home)\
**Post date:** [October 27, 2023, 8:53am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962/6 "2023-10-27T08:53:43Z")

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Thanks, they are different products. 😆
