# Can’t find my Homey Pro 2023! - My Homey Pro doesn’t have a pinhole on the back! **URL:** \ **Category:** Questions & Help\ **Tags:** homey-bridge\ **Created:** [October 27, 2023, 4:04am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947 "2023-10-27T04:04:31Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Easy\_Home](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/easy_home/32/46299_2.png) [@Easy\_Home](https://community.homey.app/u/Easy_Home)\ **Post date:** [October 27, 2023, 4:04am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/1 "2023-10-27T04:04:31Z")
I also have the same problem. My Homey Pro doesn’t have a pinhole on the back! > Moderated: > Split from [Can’t find my Homey Pro 2023!](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962) > as it isn’t the same… You should not bother users of a topic with a clearly different problem. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 27, 2023, 5:52am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/2 "2023-10-27T05:52:26Z")
> [@Easy\_Home](#): > > My Homey Pro doesn’t have a pinhole on the back! Photos or it didn’t happen. ---
**Author:** ![Easy\_Home](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/easy_home/32/46299_2.png) [@Easy\_Home](https://community.homey.app/u/Easy_Home)\ **Post date:** [October 27, 2023, 6:24am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/3 "2023-10-27T06:24:09Z")
![IMG_0668](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/5/c54e1ac05a991408995628cc7b86151f4713292b.jpeg) This is the back of my Homey Pro. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 27, 2023, 6:36am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/4 "2023-10-27T06:36:56Z")
Wow, nice manufacturing error 🥴 The hole is probably still there, just covered by the rubber: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/3/53ccb666b0c5cd669badfda8326e281e2e0bf39f.jpeg) ---
**Author:** ![Easy\_Home](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/easy_home/32/46299_2.png) [@Easy\_Home](https://community.homey.app/u/Easy_Home)\ **Post date:** [October 27, 2023, 6:47am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/5 "2023-10-27T06:47:55Z")
There is still no pinhole on the back. My bridge is in the setup state with blue ring color, but I can’t find it on the Homey App. I was able to find a bluetooth device with the name BLUE\_HOMEY\_BRIDGE using the LightBlue App. ![IMG_0669](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/4/04e3ee8c15d682d6d3f315266aa07fd9cfbc4370.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 27, 2023, 6:49am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/6 "2023-10-27T06:49:32Z")
> [@Easy\_Home](#): > > My bridge We’re not talking about the bridge here, but about the Homey Pro 🙄 ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [October 27, 2023, 6:51am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/7 "2023-10-27T06:51:54Z")
> [@robertklep](#): > > manufacturing error manufacturing error? Then they put a usb mini connecter and a bridge type plate also… Guess a typical user error ---
**Author:** ![Easy\_Home](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/easy_home/32/46299_2.png) [@Easy\_Home](https://community.homey.app/u/Easy_Home)\ **Post date:** [October 27, 2023, 6:56am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/8 "2023-10-27T06:56:47Z")
😂 So I cannot add a homey bridge on the Homey App now? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 27, 2023, 6:57am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/9 "2023-10-27T06:57:01Z")
> [@Dijker](#): > > manufacturing error? Then they put a usb mini connecter and a bridge type plate also… Yes, I shouldn’t assume that people actually know what product they have 🤷🏼‍♂️ ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 27, 2023, 6:58am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/10 "2023-10-27T06:58:16Z")
> [@Easy\_Home](#): > > So I cannot add a homey bridge on the Homey App now? I believe that the Bluetooth autodiscovery doesn’t work on some Android devices. There are probably a few threads about this on the forum (but not this one 😉 ) if you search for it. ---
**Author:** ![Easy\_Home](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/easy_home/32/46299_2.png) [@Easy\_Home](https://community.homey.app/u/Easy_Home)\ **Post date:** [October 27, 2023, 7:00am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/11 "2023-10-27T07:00:17Z")
🤣 I’m using an iPhone 13, i think that’s not the problem. ---
**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Post date:** [October 27, 2023, 8:01am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/12 "2023-10-27T08:01:36Z")
The setup for a Honey Bridge is different from setting up a Homey Pro. Just follow the right instructions: > **[Setting up Homey Bridge](https://support.homey.app/hc/en-us/articles/360018783339-Setting-up-Homey-Bridge)** > > Whether you're a brand new Homey user or a skilled pro, the setup of a new Homey Bridge will be a breeze. Take a look at how to get it done! > Box contents > In the box you will find: > > 1 Homey Bridge > 1... ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [October 27, 2023, 8:18am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/13 "2023-10-27T08:18:51Z")
Moved it, > Split from [Can’t find my Homey Pro 2023!](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962) > as it isn’t the same… You should not bother users of a topic with a clearly different problem. Don’t know what you are trying to do but it look to miscommunication or misinformation. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/d/1dd973af4f7ae51ce08004fde73790dab1721136.jpeg) fe HY0016 is not a Homey Pro, it is a Bridge. A Bridge doesn’t have a Pinhole. If the last Tip from @Henk_Renting doesn’t solve it, please contact support [Support | Homey](https://homey.app/support) ---
**Author:** ![Easy\_Home](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/easy_home/32/46299_2.png) [@Easy\_Home](https://community.homey.app/u/Easy_Home)\ **Post date:** [October 27, 2023, 8:57am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/14 "2023-10-27T08:57:03Z")
I’m so sorry about that, I made a mistake. Thank you very much. ---
**Author:** ![SJMiller](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjmiller/32/118727_2.png) [@SJMiller](https://community.homey.app/u/SJMiller)\ **Post date:** [August 21, 2024, 9:14pm UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947/15 "2024-08-21T21:14:56Z")
Thank you for this note about Bluetooth. I’m new to Homey and the setup instructions do not contain any mention of making sure the phone (in my case a Galaxy S22 FE 5G) Bluetooth is in connection mode. You save me shipping this back and finding another brand of Hub.