# Can’t connect to Home Pro outside home wifi

**URL:** <https://community.homey.app/t/can-t-connect-to-home-pro-outside-home-wifi/58786>\
**Category:** 🇳🇴 Norsk (Norwegian)\
**Tags:** app, homey-pro\
**Created:** [January 20, 2022, 6:09pm UTC](https://community.homey.app/t/can-t-connect-to-home-pro-outside-home-wifi/58786 "2022-01-20T18:09:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Kim\_Gaardvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kim_gaardvik/32/35116_2.png) [@Kim\_Gaardvik](https://community.homey.app/u/Kim_Gaardvik)\
**Post date:** [January 20, 2022, 6:09pm UTC](https://community.homey.app/t/can-t-connect-to-home-pro-outside-home-wifi/58786/1 "2022-01-20T18:09:10Z")

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I cannot connect to my Homey from remote locations.  
All ideas are welcome.  
Homey Pro  
7.2.1  
Athome Cloud status  
Connected

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [January 20, 2022, 6:18pm UTC](https://community.homey.app/t/can-t-connect-to-home-pro-outside-home-wifi/58786/2 "2022-01-20T18:18:37Z")

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What have you tried?

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**Author:** ![Kim\_Gaardvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kim_gaardvik/32/35116_2.png) [@Kim\_Gaardvik](https://community.homey.app/u/Kim_Gaardvik)\
**Post date:** [January 20, 2022, 6:33pm UTC](https://community.homey.app/t/can-t-connect-to-home-pro-outside-home-wifi/58786/3 "2022-01-20T18:33:22Z")

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I really don’t know what to try.  
Restarts of course.  
I can’t see any settings to change either.  
Work perfect when I’m connected to my WiFi

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 20, 2022, 11:00pm UTC](https://community.homey.app/t/can-t-connect-to-home-pro-outside-home-wifi/58786/4 "2022-01-20T23:00:37Z")

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What changed in your wifi / LAN setup what could cause it?  
Or are you using a central Adblocker or Pihole etc? That _might_ be an issue.

Are there more phones in the house with the Homey app? How do they behave?

Or borrow a phone, install the app, logon and turn off the phone’s wifi.  
What happens?

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**Author:** ![Kim\_Gaardvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kim_gaardvik/32/35116_2.png) [@Kim\_Gaardvik](https://community.homey.app/u/Kim_Gaardvik)\
**Post date:** [January 21, 2022, 2:21pm UTC](https://community.homey.app/t/can-t-connect-to-home-pro-outside-home-wifi/58786/5 "2022-01-21T14:21:16Z")

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Thank you, good suggestions 👍

Vennlig Hilsen  
Kim Gaardvik