# Can´t add my Homey Bridge

**URL:** <https://community.homey.app/t/can-t-add-my-homey-bridge/98445>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [December 20, 2023, 10:06am UTC](https://community.homey.app/t/can-t-add-my-homey-bridge/98445 "2023-12-20T10:06:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Andreas\_Stridsberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas_stridsberg/32/71121_2.png) [@Andreas\_Stridsberg](https://community.homey.app/u/Andreas_Stridsberg)\
**Post date:** [December 20, 2023, 10:06am UTC](https://community.homey.app/t/can-t-add-my-homey-bridge/98445/1 "2023-12-20T10:06:00Z")

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Hi there! 🙂 I need some serious help. A while ago i noticed that my lamps etc wouldn´t turn on/off as they usually do at certain times. Then i noticed that my Homey Bridge was pulsating blue and lacked all connection to my wifi. I searched the net and found that people with similar issus had gotten their Homey´s replaced, so I went back to the store and got a new one on my warranty. But when trying to add this new Bridge i encounter a few new problems. First of all there is no Bridge to be chosen when trying to add a new device…only Pro´s - older and newer versions. I deleted my old Bridge of course but that made no difference. So i tried by creating a new account and all of a sudden I was able to add a new Bridge…only it wont add mine of course. The app finds it but it can´t install it, i only get a “writeDescriptor failed for descriptor” message. Unless i´m able to find some help here, i´m just gonna return the darn thing and go on using my Telldus system instead. ☹

// Andreas

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 20, 2023, 11:53am UTC](https://community.homey.app/t/can-t-add-my-homey-bridge/98445/2 "2023-12-20T11:53:55Z")

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You seem to use different or unclear model naming.

- Homey:
- 
  - Homey cloud/premium. Just the app running a cloud instance of Homey

- Homey bridge:
- 
  1. accessory to Homey, a piece of hardware to extend Homey with local radio protocols like zigbee, IR etc.

- 
  1. accessory to Homey Pro 2023 as IR + 433MHz satellite & as zigbee + zwave router

From what I read, I suspect you deleted your Homey instance, which is irreversable.  
In this case, you have to start over by adding a new Homey cloud instance,  
which is what you did,  
and then you could add the bridge to Homey.

> [@Andreas\_Stridsberg](#):
>
> i only get a “writeDescriptor failed for descriptor” message

This is just a users forum, you want to communicate these issues to Athom, write to [Support | Homey](https://homey.app/support)

> [@Andreas\_Stridsberg](#):
>
> Unless i´m able to find some help here, i´m just gonna return the darn thing and go on using my Telldus system instead. ☹

This is just a users forum, I don’t care what you do if you’re not finding some help 😊😉  
Saying things like that increases the chances with 0.0% 🤪