# Bug with philips motion sensor? **URL:** \ **Category:** Questions & Help\ **Created:** [May 21, 2019, 6:19pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469 "2019-05-21T18:19:35Z")\ **Posts on this page:** 18\ **Page:** 3
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [June 1, 2019, 4:25pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/44 "2019-06-01T16:25:40Z")
> [@Rocodamelshekima](#): > > But it does mean the app is not running anymore so devices will go offline aye? šŸ‘ ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [June 1, 2019, 8:12pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/45 "2019-06-01T20:12:46Z")
> [@Marcel\_Visser](#): > > Version 4.0.10 Does not look good. Memory utilization increases and rises! ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/9/9c80dd3e30c37aacc26587d5cb8f48d5e5da37bb.jpeg) ---
**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\ **Post date:** [June 2, 2019, 7:50am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/46 "2019-06-02T07:50:01Z")
![Screenshot_20190602-094808_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/4/456b9b0f773c9f432361d30692ba9f3f4306ac5b.jpeg) i have deactivated restarting the app every 2 hours, for me it looks good šŸ˜• like a garbage collection i donā€™t what happened at 9 I didnā€™t changed anything ![Screenshot_20190602-105535_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/d07e0f8ff2bba6690b73fcbe911d5cd7c6433f3d.jpeg) ---
**Author:** ![Marcel\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_visser/32/66024_2.png) [@Marcel\_Visser](https://community.homey.app/u/Marcel_Visser)\ **Post date:** [June 2, 2019, 8:13am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/47 "2019-06-02T08:13:07Z")
Here is the problem still not solved. Tolhis morning again, all connections lostā€¦ ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [June 2, 2019, 8:25am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/48 "2019-06-02T08:25:20Z")
Is the Hue bridge having a fixed IP adress? ---
**Author:** ![Marcel\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_visser/32/66024_2.png) [@Marcel\_Visser](https://community.homey.app/u/Marcel_Visser)\ **Post date:** [June 2, 2019, 9:42am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/49 "2019-06-02T09:42:56Z")
Jup ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [June 2, 2019, 5:52pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/50 "2019-06-02T17:52:02Z")
Instead of solving the error with the memory, the app 4.0.10) restarts itself. šŸ¤” šŸ˜ šŸ¤” ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/9/915f6dc47f5e4b4e46afe37d115bddf7e75a1a44.jpeg) ---
**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\ **Post date:** [June 2, 2019, 6:09pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/51 "2019-06-02T18:09:48Z")
One sensor is working correct for 3 days now. This morninig i connected the seccond one but it wonā€™t by an succesā€¦ it worked for a couple of seconds en after that time it wonā€™t refresh the data anymoreā€¦ Is it ever gonna be happen that the sensors of hue working correct? ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [June 2, 2019, 6:21pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/52 "2019-06-02T18:21:57Z")
please install 4.0.11 that is now in the beta channel ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [June 2, 2019, 6:48pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/53 "2019-06-02T18:48:28Z")
Sorry my fault! Short before 3 p.m. the App was update automatically to 4.0.11 But the restart (2 a.m.) was initiated by the App (4.0.10) itself! The memory problem is still there with 4.0.11! ---
**Author:** ![Snippem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snippem/32/12631_2.png) [@Snippem](https://community.homey.app/u/Snippem)\ **Post date:** [June 2, 2019, 7:00pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/54 "2019-06-02T19:00:22Z")
It is not that everybody is experiencing mem problemms ![Screenshot_20190602-205925](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/e/ef02800f466ae4e33579d800c816a6668b6e6f50.jpeg) ![Screenshot_20190602-210124](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/5/59b0d3f298c7e712e687d89ed295203a3d8bc301.jpeg) ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [June 2, 2019, 7:09pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/55 "2019-06-02T19:09:16Z")
> [@Snippem](#): > > It is not that everybody is experiencing mem problemms Iā€™m happy for you and for all others who do not have the problem. Unfortunately that does not help me any further. And Iā€™m not the only one with the memory problem! I also have to restart Homey every few days because the homey memory usages goes through the ceiling!! ---
**Author:** ![Snippem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snippem/32/12631_2.png) [@Snippem](https://community.homey.app/u/Snippem)\ **Post date:** [June 2, 2019, 7:13pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/56 "2019-06-02T19:13:36Z")
It is going to be highly unlikely that there will be an answer to you problemms here. The only thing I would do is mail athom or and hope they read in this forum to. The thing why I posted this screenshot is to make the point that it is more likely to be an isolated problem. Maybe factory resetting etc would help. ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [June 3, 2019, 6:36am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/57 "2019-06-03T06:36:40Z")
No luck with 4.0.11! ā˜¹ ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/2/22fceec923f3d45f414c6bb61ee243ab5e677d93.jpeg) At 7 a.m. I restart the App manually. ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [June 3, 2019, 6:54am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/58 "2019-06-03T06:54:11Z")
Try running (not installing) the app in CLI, maybe you can see whatā€™s up in the debugger. ---
**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\ **Post date:** [June 3, 2019, 11:00am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/59 "2019-06-03T11:00:29Z")
After 4 days the hue sensor which was directly connected to homey is stopped workingā€¦ Now the sensor is connected back to the bridgeā€¦ ---
**Author:** ![Seraphim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/seraphim/32/8879_2.png) [@Seraphim](https://community.homey.app/u/Seraphim)\ **Post date:** [January 19, 2020, 8:08am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/60 "2020-01-19T08:08:45Z")
Any news regarding this topic? I tried to add a hue motion sensor directly to Homey and still have a motion alert for hours. Temperature is also not updating for hours. ---
**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\ **Post date:** [January 19, 2020, 10:22am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/61 "2020-01-19T10:22:53Z")
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