# Bug with philips motion sensor?

**URL:** <https://community.homey.app/t/bug-with-philips-motion-sensor/13469>\
**Category:** Questions & Help\
**Created:** [May 21, 2019, 6:19pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469 "2019-05-21T18:19:35Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 21, 2019, 6:19pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/1 "2019-05-21T18:19:35Z")

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![Screenshot_20190521-201517_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/b/b348ea8eaf0ed6417dc030e911cf84b832e3108f.jpeg)

is this a bug?  
when i move, the motion sensor blinks red, so it does a movement recognise. but in the homey app, last action 5 hours ago.  
unfortunately there are more than one motion sensors affected. restarted homey, same issue. deleted device readded works.  
I’m using homey for 3 days now, about 35 zigbee devices.

any hint?

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**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\
**Post date:** [May 21, 2019, 7:33pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/2 "2019-05-21T19:33:08Z")

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Guess that you are using the motion sensor connected directly to Homey and not through the bridge? Then it’s a known issue since several months. [https://github.com/sebbebebbe/com.philips.hue.zigbee/issues/61](https://github.com/sebbebebbe/com.philips.hue.zigbee/issues/61)

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<div class="post-metadata">

**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 21, 2019, 8:59pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/3 "2019-05-21T20:59:33Z")

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this is really annoying. a smart home without a motion sensor is like living without. I can switch via the main power, via a zigbee switch for each bulb or via the mobile phone.

Removed 7 motion sensors trying to readd them for 3 hours. added one sensor, but the recognition time is false, seems like this big feature is broken.

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**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\
**Post date:** [May 22, 2019, 4:27am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/4 "2019-05-22T04:27:36Z")

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Write to [support@athom.com](mailto:support@athom.com) and complain. Maybe they’ll finally fix this issue.

The sensors are working through the bridge though.

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**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 22, 2019, 7:20am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/5 "2019-05-22T07:20:41Z")

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ok i will think about…  
which sensors are you using?

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [May 23, 2019, 3:45am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/6 "2019-05-23T03:45:42Z")

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By working ‘through the bridge’ they mean - due to a limitation in the way that the bridge works, motion events will be delayed by several seconds. (less in the newer versions).

So it is a trade off.

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<div class="post-metadata">

**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 23, 2019, 6:48am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/7 "2019-05-23T06:48:37Z")

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hey @Jamie

5 hours are a little bit more than few seconds 🙂  
thanks to @Osorkon, he gave me this idea to connect Philips devices and devices like Dresden electronic to connect them to the Philips hub. than I have updated 9 hours all of Philips bulbs and motion sensors. readded all motion sensors, bulbs via the other homey app for Philips hue. now i have the devices in my Philips hub and also in homey, this is really great! it is working perfect.  
anyone who had some issues should try this!!!

solved my problems 🙂

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<div class="post-metadata">

**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [May 23, 2019, 6:53am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/8 "2019-05-23T06:53:30Z")

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@adem_p Sorry I was replying to

> [@rindler](#):
>
> The sensors are working through the bridge though.

If you try and create flows in homey using the Hub - using motion sensors or the remote - there will be a delay of a couple of seconds. ie. If motion detected turn on fibaro light.

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<div class="post-metadata">

**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\
**Post date:** [May 23, 2019, 7:54am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/9 "2019-05-23T07:54:29Z")

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Yes, that was just a small help to adem. Haven’t got the bridge myself, but am aware of the delay issue, yes. Am still waiting for the fix from Athom.

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**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 23, 2019, 8:08am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/10 "2019-05-23T08:08:49Z")

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didn’t have anymore either ^^ but prime now is fast 😃  
it’s really cool in that way  
the delay is the same… I guess. if I remember the delays of homee, there is no delay

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<div class="post-metadata">

**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [May 23, 2019, 8:24am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/11 "2019-05-23T08:24:01Z")

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The latest version of the Hue app has reduced the delay - as far as I am aware it cant actually be ‘fixed’ its got to do with how the bridge communicates.

Rather then it telling you that there is motion, you have to keep asking it over and over ’ has there been any motion’.

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<div class="post-metadata">

**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [May 23, 2019, 8:56am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/12 "2019-05-23T08:56:48Z")

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Philips hue has stated a year ago or so, that they want to implement a push API (now indeed a pull API), but still haven’t done so unfortunately.

Delay now for motion sensors and switches is maximum 2 seconds, bulbs current interval is still 5 seconds.

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<div class="post-metadata">

**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 23, 2019, 9:00am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/13 "2019-05-23T09:00:32Z")

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but after 2 sec the bulbs get on/off there is no need to ask the state of a bulb if you just want to trigger via motion sensor

push would be very nice, didn’t know that it is planned

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<div class="post-metadata">

**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 23, 2019, 2:46pm UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/14 "2019-05-23T14:46:02Z")

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![Screenshot_20190523-164051_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/8/80bb9713e798868eeeb6f4d294f66029e8194eb6.jpeg)

I have really no luck ☹ with my devices… added yesterday, les s.d than a day all devices are unreachable. restarted homey, devices available. omg

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<div class="post-metadata">

**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 24, 2019, 11:31am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/15 "2019-05-24T11:31:28Z")

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next day exactly same issue

this is homey bug I guess?

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<div class="post-metadata">

**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\
**Post date:** [May 24, 2019, 11:42am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/16 "2019-05-24T11:42:16Z")

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Make a Flows which restart the Philips Hue App every 2 hours.

Unfortunately it’s a knowing issue without a solution so far. I have also the same problem.

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<div class="post-metadata">

**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 24, 2019, 11:46am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/17 "2019-05-24T11:46:32Z")

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k thx, and how :)?

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<div class="post-metadata">

**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 24, 2019, 11:50am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/18 "2019-05-24T11:50:56Z")

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via homeyscript  
await Homey.apps.restartApp({id: ‘magic.home.wifi’});  
await Homey.apps.restartApp({id: ‘com.swttt.homekit’});  
await Homey.apps.restartApp({id: ‘nl.scanno.mqtt’});  
return true;

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<div class="post-metadata">

**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\
**Post date:** [May 24, 2019, 11:52am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/19 "2019-05-24T11:52:39Z")

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Per Flow:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/4/4dcb2f670e50e07ee5d6fef8997db80057501c80.jpeg)

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<div class="post-metadata">

**Author:** ![adem\_p](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adem_p/32/9485_2.png) [@adem\_p](https://community.homey.app/u/adem_p)\
**Post date:** [May 24, 2019, 11:54am UTC](https://community.homey.app/t/bug-with-philips-motion-sensor/13469/20 "2019-05-24T11:54:36Z")

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I don’t have that, is it an app?

 ![Screenshot_20190524-135401_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/4/4692ddd36560dd7c4a3a2f6e2e84b352e558b990.jpeg)

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