# Broken homey pro 2019 not turning on

**URL:** <https://community.homey.app/t/broken-homey-pro-2019-not-turning-on/142769>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [September 9, 2025, 8:40pm UTC](https://community.homey.app/t/broken-homey-pro-2019-not-turning-on/142769 "2025-09-09T20:40:31Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Aqeel\_Iqbal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aqeel_iqbal/32/140267_2.png) [@Aqeel\_Iqbal](https://community.homey.app/u/Aqeel_Iqbal)\
**Post date:** [September 9, 2025, 8:40pm UTC](https://community.homey.app/t/broken-homey-pro-2019-not-turning-on/142769/1 "2025-09-09T20:40:31Z")

</div>

Hi, all lovely people.

I got a Homey Pro 2019. Someone was giving it away because it was broken.  
It doesn’t turn on. The connector ribbon does not sit well because the i/o port seems broken (the small brown thingy that holds down the ribbon is missing). But on forcing it in and some angle, it makes cracking sounds a couple of times. Nothing else, no LED or anything.  
Is there any hope? Or should I throw it away?

 ![IMG_1694 copy](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/2/1212e45c31d6b26831bee36d9301e79877996f8a.jpeg)