# Broadlink rm pro +

**URL:** <https://community.homey.app/t/broadlink-rm-pro/149453>\
**Category:** Questions & Help\
**Created:** [January 17, 2026, 10:15am UTC](https://community.homey.app/t/broadlink-rm-pro/149453 "2026-01-17T10:15:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Richard\_Coates](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_coates/32/123116_2.png) [@Richard\_Coates](https://community.homey.app/u/Richard_Coates)\
**Post date:** [January 17, 2026, 10:15am UTC](https://community.homey.app/t/broadlink-rm-pro/149453/1 "2026-01-17T10:15:10Z")

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hello for the last few days my bradlink rm pro + has not been working on homey its ok on the main broardlink app but not on the homey app

I have uninstall it from homey and reinstalled it and it works ok for a day or 2 and then stops again like homey can’t send the signal to the divice I just get a time out error message

the other anyying thing is when I uninstall till it looses all the remote control I have manly put in to home is there no way of backing them up so you dint need to keep on manly putting them back in

thank you

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [January 17, 2026, 12:32pm UTC](https://community.homey.app/t/broadlink-rm-pro/149453/2 "2026-01-17T12:32:42Z")

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> First of all, welcome to the Homey Community!
> 
> To make sure you are aware of the forum rules, please read the _ **Welcome to the forum!** _ post [here](https://community.homey.app/t/welcome-to-the-forum/31).

is it about this App: [[APP][Pro] Broadlink App](https://community.homey.app/t/app-pro-broadlink-app/6389) ?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 17, 2026, 2:41pm UTC](https://community.homey.app/t/broadlink-rm-pro/149453/3 "2026-01-17T14:41:09Z")

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> [@Richard\_Coates](#):
>
> uninstall till it looses all the remote control I have

Hello Richard,

This is the default “result” for all Homey apps one uninstalls.  
As you’ve discovered, anything app related gets removed, without a confirmation dialog (_at least Home Assistant asks if you want to remove all related stuff OR NOT_)  
So, make sure to have a recent backup at hand before uninstalling apps you still need.

You’re not the first, but, I just don’t understand why users first uninstall and install an app before asking for support.  
@ homey it’s adequate to install an app _over_ the existing running app, using the app install button of the homey.app/store

Please use the app topic link posted by @Dijker, to discuss your issue with the Broadlink app developer.

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**Author:** ![Richard\_Coates](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_coates/32/123116_2.png) [@Richard\_Coates](https://community.homey.app/u/Richard_Coates)\
**Post date:** [January 17, 2026, 4:13pm UTC](https://community.homey.app/t/broadlink-rm-pro/149453/4 "2026-01-17T16:13:14Z")

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thanks i have posted on there thank you