# Bricked homey after update to 2.0? **URL:** \ **Category:** Questions & Help\ **Created:** [January 15, 2019, 4:12pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860 "2019-01-15T16:12:25Z")\ **Posts on this page:** 4\ **Page:** 2
**Author:** ![Jeroen\_Reijling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_reijling/32/12749_2.png) [@Jeroen\_Reijling](https://community.homey.app/u/Jeroen_Reijling)\ **Post date:** [January 21, 2019, 9:16pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/21 "2019-01-21T21:16:35Z")
Hi all, I just looked at the post [https://forum.athom.com/discussion/2298/homey-purple-circle](https://forum.athom.com/discussion/2298/homey-purple-circle), did anybody try it and can share the rest of the activities? ---
**Author:** ![Kwint](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kwint/32/80494_2.png) [@Kwint](https://community.homey.app/u/Kwint)\ **Post date:** [January 21, 2019, 9:48pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/22 "2019-01-21T21:48:32Z")
Having the same issue over here since 2 days… started an upgrade to 2.0 through the new app and ended up with a red ring on my Homey. Have kept Homey unplugged for a full night. Plugged it in the next day and ended up with that red ring again. Do get “running purple” if I hold Homey upside down after plugging it in and waiting a few seconds. But that just keeps on going endlessly… after 10 hours running purple today I pulled the plug again. Already contacted support but till I hear back from them I have parts of my security setup and smart home (z-wave light buttons in pretty much every room) not working… If someone has any other ideas that could help me that would be great. For me this update turned into a very annoying situation that is really making me doubt if Homey is a device I want to keep having this crucial role in my smart home / domotica ecosystem… ---
**Author:** ![RemcoS81](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remcos81/32/12044_2.png) [@RemcoS81](https://community.homey.app/u/RemcoS81)\ **Post date:** [January 21, 2019, 10:19pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/23 "2019-01-21T22:19:39Z")
Got a reply from Athom, after they received my Homey. First they tried a soft reset of the Homey, but that didn’t work, so they did a hard reset (flashed the chip I think?) and it should now working again they said. Expecting my Homey back in a day or two. Only thing is i’ve lost all my presets/flow/apps, but i’m just glad my homey will be working again! ---
**Author:** ![RemcoS81](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remcos81/32/12044_2.png) [@RemcoS81](https://community.homey.app/u/RemcoS81)\ **Post date:** [January 29, 2019, 10:55pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/24 "2019-01-29T22:55:09Z")
Last week I got my Homey back from Athom and it’s working very well again! [Previous page](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860.md?page=1)