# Bricked homey after update to 2.0? **URL:** \ **Category:** Questions & Help\ **Created:** [January 15, 2019, 4:12pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860 "2019-01-15T16:12:25Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![RemcoS81](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remcos81/32/12044_2.png) [@RemcoS81](https://community.homey.app/u/RemcoS81)\ **Post date:** [January 15, 2019, 4:12pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/1 "2019-01-15T16:12:25Z")
Just updated to version 2.0, after that I got a red ring. Trying to get it in recovery mode, but won’t get into that (no countdown). Someone a solution or is mine bricked now? ---
**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\ **Post date:** [January 15, 2019, 4:20pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/2 "2019-01-15T16:20:34Z")
Start with pulling the plug (ptp) for minimum 30 minutes and then try again, a 30 min ptpt and recovery might be needed if this does not help. ---
**Author:** ![RemcoS81](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remcos81/32/12044_2.png) [@RemcoS81](https://community.homey.app/u/RemcoS81)\ **Post date:** [January 15, 2019, 4:22pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/3 "2019-01-15T16:22:55Z")
Tried that already. Got it unplugged for like an hour or so. Still the same result. Tried also to turn it after 3-5 seconds after plugging in, then i got first a red ring for a few seconds, followed by a purple turning ring. But it wont get out of that either (like after a hour). ---
**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\ **Post date:** [January 15, 2019, 4:30pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/4 "2019-01-15T16:30:50Z")
If you manage to get it to purple but nothing happens then try turning it off, place it correct and then turn it on again. Purple is udating… ---
**Author:** ![RemcoS81](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remcos81/32/12044_2.png) [@RemcoS81](https://community.homey.app/u/RemcoS81)\ **Post date:** [January 15, 2019, 4:33pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/5 "2019-01-15T16:33:57Z")
Yeah, i know. But how long would updating take? Can it take some hours if I’ve bad luck? And if I unplug it and turn it on again on normal way, i will get that red ring again after the start-up procedure. ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 15, 2019, 4:38pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/6 "2019-01-15T16:38:26Z")
Could take some hours indeed. Took an hour for me. ---
**Author:** ![RemcoS81](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remcos81/32/12044_2.png) [@RemcoS81](https://community.homey.app/u/RemcoS81)\ **Post date:** [January 15, 2019, 4:40pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/7 "2019-01-15T16:40:07Z")
Hm, ok. Gonna try this the whole evening and maybe night and day for it and let you know the result. Thanks for the help so far. ---
**Author:** ![RemcoS81](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remcos81/32/12044_2.png) [@RemcoS81](https://community.homey.app/u/RemcoS81)\ **Post date:** [January 15, 2019, 6:44pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/8 "2019-01-15T18:44:30Z")
2 hours running now and still purple. ---
**Author:** ![cschipper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cschipper/32/9561_2.png) [@cschipper](https://community.homey.app/u/cschipper)\ **Post date:** [January 15, 2019, 7:11pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/9 "2019-01-15T19:11:38Z")
Probably bricked. Just sent an email to Athom support. I had the same issue when updating to 2.0 experimental. My homey needed to be reflashed in Enschede. ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 15, 2019, 7:19pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/10 "2019-01-15T19:19:55Z")
Running purple means it’s still running… Red might be sign of bricked Homey… ---
**Author:** ![cschipper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cschipper/32/9561_2.png) [@cschipper](https://community.homey.app/u/cschipper)\ **Post date:** [January 15, 2019, 7:32pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/11 "2019-01-15T19:32:19Z")
Purple can also mean " homey started upside down" See [https://www.athom.com/nl/ondersteuning/KB000009/](https://www.athom.com/nl/ondersteuning/KB000009/) ---
**Author:** ![willem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willem/32/899_2.png) [@willem](https://community.homey.app/u/willem)\ **Post date:** [January 15, 2019, 8:51pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/12 "2019-01-15T20:51:01Z")
Even while running the 1.x version software I always got a red ring on every update. Just pulling the plug several times over a few hours solved the booting problem eventually, and the red ring despaired and the yellow ring came up. Homey worked fine again after that. ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 15, 2019, 8:52pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/13 "2019-01-15T20:52:55Z")
My experience is the red ring appears when Homey runs out of memory. I solved it by disabling some apps before updating… ---
**Author:** ![willem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willem/32/899_2.png) [@willem](https://community.homey.app/u/willem)\ **Post date:** [January 15, 2019, 8:55pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/14 "2019-01-15T20:55:21Z")
Good to now. I’ll try that next time. Thanks 👍 ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [January 16, 2019, 7:16am UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/15 "2019-01-16T07:16:22Z")
If you run out of things to try, you could always try changing yout power adapter plug. ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 16, 2019, 7:53am UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/16 "2019-01-16T07:53:27Z")
That is a good one too… ---
**Author:** ![Jeroen\_Reijling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_reijling/32/12749_2.png) [@Jeroen\_Reijling](https://community.homey.app/u/Jeroen_Reijling)\ **Post date:** [January 20, 2019, 9:24am UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/17 "2019-01-20T09:24:01Z")
Did you get any further on this topic? I’m having the same issue ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 20, 2019, 9:36am UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/18 "2019-01-20T09:36:31Z")
For people with a red ring after waiting half an hour (both leaving Homey unpowered half an hour and keeping the red ring half an hour), after exchanging the power-adapter and after re-trying multiple times : please send a mail to [support@athom.com](mailto:support@athom.com) and tell what you already tried… ---
**Author:** ![RemcoS81](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remcos81/32/12044_2.png) [@RemcoS81](https://community.homey.app/u/RemcoS81)\ **Post date:** [January 20, 2019, 2:09pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/19 "2019-01-20T14:09:37Z")
Update: I’ve contacted support by mail and they said i have to send the Homey to Athom, where they’ll have a look at it. I expect it will arrive tomorrow, so i’ve to wait for the result ---
**Author:** ![Jeroen\_Reijling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_reijling/32/12749_2.png) [@Jeroen\_Reijling](https://community.homey.app/u/Jeroen_Reijling)\ **Post date:** [January 20, 2019, 2:19pm UTC](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860/20 "2019-01-20T14:19:56Z")
Ok, keep me updated, I’ve emailed support as well [Next page](https://community.homey.app/t/bricked-homey-after-update-to-2-0/6860.md?page=2)