# Bosch-Siemens Home Connect is not working after some days **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [January 9, 2025, 3:57pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136 "2025-01-09T15:57:31Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![AndreasTXL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreastxl/32/79236_2.png) [@AndreasTXL](https://community.homey.app/u/AndreasTXL)\ **Post date:** [January 9, 2025, 3:57pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/1 "2025-01-09T15:57:31Z")
Hi, my Bosch-Siemens Home Connect is not working after some days. Why. I guess the login token is expiring. Please Fix. here the diagnose log 1a5aef38-8895-43d7-8466-08346d34755a Thanks Andy ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 9, 2025, 3:58pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/2 "2025-01-09T15:58:31Z")
Please don’t use `[APP][Pro]` prefixes, those are used to mark the official (support) thread for an app. ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [January 9, 2025, 5:09pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/3 "2025-01-09T17:09:53Z")
You should contact the app developer as linked in the app store page. ![IMG_0739](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/e/dee30aff87d7904903c7ea74912eae2141093556.jpeg) ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [January 9, 2025, 8:22pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/4 "2025-01-09T20:22:07Z")
And after contacting the developer try to restart the app. Or install te test app. Add /test to the link in the Homey app store for the Bosch-Siemens app. I restart the app daily in a flow and the app works good. But this should not be the solution, but works. ---
**Author:** ![R5Turbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r5turbo/32/15151_2.png) [@R5Turbo](https://community.homey.app/u/R5Turbo)\ **Post date:** [February 4, 2025, 12:28pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/5 "2025-02-04T12:28:04Z")
Same here, restart once a day works. The app is broken since I use homey pro in 2020. So I don‘t expect a fix anymore. ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [February 23, 2025, 5:26pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/6 "2025-02-23T17:26:36Z")
I’ve also been experiencing issues with the Home Connect app for a while: [Homey Community - Bosch/Siemens Home Connect App Issue](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385/4). I’ve tried reaching out to the developer, but haven’t received any response so far. Since the code isn’t open source, any ideas on what to do next? ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [February 23, 2025, 5:31pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/7 "2025-02-23T17:31:38Z")
There are more people that have reached to the developer. Dont know if anyone did get a reaction. For now it helps to restart the app daily, automatically. Just like mentioned in the other answers. ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [February 23, 2025, 5:36pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/8 "2025-02-23T17:36:42Z")
Restarting unfortunately didn’t help in my case. I’ve already tried several troubleshooting steps, including removing the device, uninstalling and reinstalling the app, restarting Homey, and re-adding the device, but none of these have resolved the issue. ---
**Author:** ![Stefan\_Keicher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_keicher/32/124937_2.png) [@Stefan\_Keicher](https://community.homey.app/u/Stefan_Keicher)\ **Post date:** [February 23, 2025, 5:42pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/9 "2025-02-23T17:42:57Z")
If you are able to readd the device it should work. What kind of device of Bosch Siemens you’ve got ? ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [February 23, 2025, 5:49pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/10 "2025-02-23T17:49:43Z")
I can remove and re-add the device (so the app does recognize it), but after that, it becomes unreachable. The device in question is a Bosch SMH4HVX31E/40 Dishwasher. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/9/59b3251858e2cc37341ee2145a45c401f0a219c1.jpeg) ---
**Author:** ![Stefan\_Keicher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_keicher/32/124937_2.png) [@Stefan\_Keicher](https://community.homey.app/u/Stefan_Keicher)\ **Post date:** [February 23, 2025, 5:54pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/11 "2025-02-23T17:54:44Z")
Can you set in on, and then readd ? I set the power button to turn it on, that the Bosch dishwasher is connected via wlan an then I added the device. This should be readded in minutes after power it on, otherwise the dishwasher will sleep again in standby. ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [February 23, 2025, 5:58pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/12 "2025-02-23T17:58:22Z")
Sure, the entire setup was working perfectly just a week ago, and the device still functions properly through the original Home Connect mobile app. The issue is that only the Homey app is unable to reach the device. ---
**Author:** ![Stefan\_Keicher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_keicher/32/124937_2.png) [@Stefan\_Keicher](https://community.homey.app/u/Stefan_Keicher)\ **Post date:** [February 23, 2025, 6:03pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/13 "2025-02-23T18:03:33Z")
Maybe you missunderstood me. Start your dishwasher, so that it is running live. Then delete it in homey immediately and readd it there. I’ve got 3 Bosch devices. All are working in homey now. Btw. I use the test version of the app and use that trick with restart the app every night. ---
**Author:** ![Stefan\_Keicher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_keicher/32/124937_2.png) [@Stefan\_Keicher](https://community.homey.app/u/Stefan_Keicher)\ **Post date:** [February 23, 2025, 6:07pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/14 "2025-02-23T18:07:16Z")
![1000106093](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9a41817277c50567c7b9e88b82889b21b0c8b7eb.jpeg) ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [February 23, 2025, 6:14pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/15 "2025-02-23T18:14:28Z")
Yep, I misunderstood at first, but now I’ve tried what you suggested, and unfortunately, it didn’t help. I removed the device from Homey, started the dishwasher, and then re-added it, but nothing changed. The app finds the device and adds it, but it still shows the same error message: “Device Unavailable, HomeAppliance is offline.” Meanwhile, the Home Connect mobile app continuously sees the device and can control it remotely (e.g., turning it on/off). I’m also using the latest test version of the app (3.2.58), but I previously tried the latest stable version with the same results. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/5/f52138c2db317e54d7713a0f9a595f7b7baafafb.png) ---
**Author:** ![Stefan\_Keicher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_keicher/32/124937_2.png) [@Stefan\_Keicher](https://community.homey.app/u/Stefan_Keicher)\ **Post date:** [February 23, 2025, 6:27pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/16 "2025-02-23T18:27:12Z")
Is your home connect app connected with homey ? Do see there home connect for homey ? ![1000106095](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/d/edd895a3d6ba45de52d826d84ca7eb360aba23ca.jpeg) ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [February 23, 2025, 6:31pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/17 "2025-02-23T18:31:11Z")
Yep it’s there ☹ ![IMG_0BC9C6ACF560-1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/5/854f688aba46ac2588d710af1d31801f8d995e27.jpeg) ---
**Author:** ![Stefan\_Keicher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_keicher/32/124937_2.png) [@Stefan\_Keicher](https://community.homey.app/u/Stefan_Keicher)\ **Post date:** [February 23, 2025, 6:51pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/18 "2025-02-23T18:51:11Z")
Difficult. I remember at the beginning of February this year Bosch has done something in the cloud backend, so I had to take off the fuse for some minutes for all 3 devices. Afterwards I was able to use the additional programs in home connect which you can download there, before I did that it didn’t work. Maybe try this first. And then complete new start of installation in homey. Otherwise I’ve got no further idea, sorry if I could not help you 😟 ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [February 23, 2025, 6:54pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/19 "2025-02-23T18:54:01Z")
I’m not giving up yet, thank you for the effort! 🙂 ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [February 23, 2025, 7:27pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136/20 "2025-02-23T19:27:30Z")
Hey! I finally found the solution! 🎉 I had to remove the device from the Home Connect app and also remove Homey from the HC Connected Applications list. After that, I re-added the device to Home Connect, then to Homey and voilà, it’s working again! 😊 [Next page](https://community.homey.app/t/bosch-siemens-home-connect-is-not-working-after-some-days/127136.md?page=2)