# Bosch-Siemens Home Connect app incorrect status dish washer **URL:** \ **Category:** Questions & Help\ **Created:** [February 12, 2025, 5:54am UTC](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385 "2025-02-12T05:54:19Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Rudi\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudi_hendrix/32/31931_2.png) [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\ **Post date:** [February 12, 2025, 5:54am UTC](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385/1 "2025-02-12T05:54:19Z")
As of yesterday, the Bosch-Siemens Home Connect app in Homey states my dish washer is offline. However, if I open de Bosch-Siemens Home Connect app on my phone, it shows the dishwasher. So for some reason the Homey app cannot connect. I tried restarting the app I tried removing the dish washer and adding it again I tried restarting my Homey What else can be done? As this is an official app I would expect Athom to be involved here as well. ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [February 12, 2025, 6:44am UTC](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385/2 "2025-02-12T06:44:14Z")
Athom is not the builder of the app. You. Can send a email to the developper. Link is at the end of the app pagee. [https://homey.app/nl-nl/app/com.home-connect/Bosch-Siemens-Home-Connect/](https://homey.app/nl-nl/app/com.home-connect/Bosch-Siemens-Home-Connect/) You also can try thee test version of the app. ---
**Author:** ![Rudi\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudi_hendrix/32/31931_2.png) [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\ **Post date:** [February 12, 2025, 7:02am UTC](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385/3 "2025-02-12T07:02:29Z")
I know Athom didn’t build the app, but i feel the tagging “official” must/should mean something. @Doekse , do you have any connections to Bosch-Siemens to address this issue? I did already mail the app developer. ---
**Author:** ![Heszi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heszi/32/93097_2.png) [@Heszi](https://community.homey.app/u/Heszi)\ **Post date:** [February 21, 2025, 12:34pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385/4 "2025-02-21T12:34:52Z")
Hi @Rudi_Hendrix, I’m experiencing the same issue as yesterday. The dishwasher appears as unavailable in Homey, but everything looks normal in the Home Connect app. I tried several troubleshooting steps, including removing the device, uninstalling and reinstalling the app, restarting Homey, and re-adding the device, but none of these helped. During the device setup, I can successfully log into Home Connect, and the device is found. However, once added, I receive a “Device Unavailable” error. If I attempt to use the repair option, I can log into Home Connect and accept the requested permissions, but I always end up with the following error: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/1/71d577dd7dfc228a9bc584ac636696bf5a049859.jpeg) Do you find any solution? Any help would be greatly appreciated! Thanks! ---
**Author:** ![Rudi\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudi_hendrix/32/31931_2.png) [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\ **Post date:** [February 24, 2025, 8:34pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385/5 "2025-02-24T20:34:56Z")
Apologies for not getting back to this! I installed the test version of the app. And at some point it started working again. Only thing I use it for is to check if the dishwasher is running as we go to bed. ---
**Author:** ![Bubiai\_2](https://avatars.discourse-cdn.com/v4/letter/b/9f8e36/32.png) [@Bubiai\_2](https://community.homey.app/u/Bubiai_2)\ **Post date:** [May 28, 2026, 12:27pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385/6 "2026-05-28T12:27:05Z")
> [@Heszi](#): > > Do you find any solution? Any help would be greatly appreciated! I unplugged the device for a moment (rebooted it). Installed 3.2.84. Not sure if it’ll last long 😃